Posted 6 months ago
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Responsibilities
Position Overview:
- We are looking for a results-driven Freight Agent to join our logistics team.
- In this role, you will act as the vital link between shippers and carriers.
- Your primary goal is to secure the most efficient and cost-effective transportation solutions for our clients while maintaining a reliable network of high-quality carriers.
- The ideal candidate is a master communicator who thrives in a fast-paced, high-pressure environment.
Key Responsibilities:
Sales & Business Development:
- Prospect and onboard new shippers to build a book of business.
Carrier Management:
- Source, vet, and negotiate rates with carriers to ensure timely and safe delivery of cargo.
Operations:
- Manage the full lifecycle of a shipment, from initial booking and dispatching to tracking and final delivery (cradle-to-grave).
Problem Solving:
- Proactively address transit delays, equipment issues, or weather disruptions to minimize impact on the client.
Communication:
- Act as the primary point of contact for clients, providing real-time updates and exceptional customer service.
Market Analysis:
- Stay informed on market trends, fuel surcharges, and capacity shifts to provide accurate pricing.
Qualifications & Skills:
Experience:
- 1 year of experience in logistics, freight brokerage, or transportation sales (preferred but not required for entry-level).
Communication:
- Exceptional verbal and written communication skills; you must be comfortable making high volumes of phone calls.
Tech-Savvy:
- Proficiency with TMS (Transportation Management Systems) and load boards like DAT.
Resilience:
- Ability to handle rejection in sales and stay calm during logistical "fires."
Negotiation:
- A sharp ability to negotiate pricing that protects margins while keeping carriers happy.
This job post is closed.