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About the Job:At Sanofi, we are dedicated to transforming patient health through chasing the miracle of science. As a prominent pharmaceutical manufacturer, our commitment extends beyond drug development, ensuring that patients can access and afford our therapies.The Sanofi Patient Support Services (PSS) team is focused on supporting patients wishing to access Sanofi therapies. This is achieved by offering programs that provide reimbursement and logistics support, financial assistance, and patient education. In addition to the program offerings, the PSS organization is also home to field teams that provide education and support to patients and customers.In this field-based position, the FRM will report to a field-based Director, Field Reimbursement, within Patient Support for T1D (Type 1 Diabetes).The Field Reimbursement Manager (FRM) will be the field subject matter expert relating to product procurement, buy & bill processes, billing and coding, financial assistance offerings, patient support, access, payer medical policy, prior authorization, specialty pharmacy operations, infusion center procedures and other business-related issues for T1D.In addition, they will help support product reimbursement through compliant support of the PA policy requirements supporting practice managers. Within a newly developing field of therapy for T1D, they will be called upon to successfully help develop and execute the national strategy set forth by building approval and reimbursement confidence and understanding with customers and assisting in patient pull through efforts.We are an innovative global healthcare company, committed to transforming the lives of people with immune challenges, rare diseases and blood disorders, cancers, and neurological disorders. From R&D to sales, our talented teams work together, revolutionizing treatment, continually improving products, understanding unmet needs, and connecting communities. We chase the miracles of science every single day, pursuing progress to make a real impact on millions of patients around the world.Join the team transforming care for people with immune challenges, rare diseases, cancers, and neurological conditions. In Specialty Care, you’ll help deliver breakthrough treatments that bring hope to patients with some of the highest unmet needs.About Sanofi:We’re an R&D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people’s lives.Main Responsibilities:FRMs will be subject matter experts on product procurement as it relates to medical payer policy requirements, buy & bill processes, billing and coding education, claims and adjudication by site of care, financial assistance offerings from patient support program, and billing of Sanofi T1D products by health care providers and/or healthcare facilities.Act as the main point of contact for the Patient Support Services Hub, and communicate and collaborate cross-functionally to lead Pull Through effortsPlan and implement geographic business plans to support appropriate access to Sanofi productsCompliantly educate office personnel on appropriate payer policy requirements and billing codesProvide support in triaging contracting, billing and coding, access and procurement questions and other issues where appropriate.Establish positive and productive working relationships with all key customer segments (internal and external).Conduct HCP office visits to facilitate pull through efforts and problem solve escalated issues as a HIPAA compliant contact.Work compliantly to reduce cycle time and increase conversion rate for patients prescribed Sanofi products.About You:Basic Qualifications:BA/BS Degree required. Preferably in life science or business. MBA a plusMinimum 7+ years of experience in the pharmaceutical/healthcare industryAbility to travel to meetings/trainings/programs as necessary - additional travel will be required within the assigned geographyDemonstrated success of cross functional teamwork and working in a matrix environment (sales, market access, customer service, medical affairs, marketing, etc.)Must be energetic and driven to succeedInterpersonal skills including managing and resolving conflict and building strong working relationshipsObtain ability to adapt to change and react constructively in a high-energy and fast paced environmentExcellent strategic thinking, analytical, and communication skills requiredStrong understanding and experience supporting products in the provider office and health care facility settings of careSignificant experience and understanding of the ever-changing payer environment and its impact on patient access to products in provider offices and health care facility settings of careAchieve and maintain compliance with all applicable Sanofi-Genzyme policies and procedures, regulatory and legal requirements, and help to monitor compliance during cross functional team interactionsValid driver's licensePreferred Qualifications:4+ years pharmaceutical/biotech business relations experience, with demonstrated exceptional resultsExperience with T1D patients or autoimmune conditionsPhysician reimbursement experienceExperience with complex medical payer policy requirements and coordination of multiple prior authorization needsInfusion therapy experienceHome care coordination experienceBuy & Bill, white bag, and specialty pharmacy experienceMarket access experienceLeadership (direct or indirect) experienceAbility to manage relationships, administrative business and projects remotelyTravel Requirements:~50% travel, depending on geographyAbility to travel to meetings/trainings/programs when necessaryWhy Choose Us?Make your work count by supporting a company that brings life-changing treatments to millions — and is committed to doing right by patients, communities, and the planet.Drive progress from within by helping simplify, scale, and modernize how a global biopharma business delivers smarter, faster, and more sustainably.Support teams across science, medicine, and operations by building better systems, shaping bold strategies, and enabling innovation at speed.Make an impact across borders and functions, collaborating with leaders to turn complex challenges into real-world solutions.Advance your career through stretch roles, cross-functional moves, and development opportunities designed to match your ambition.Thrive in inclusive, high-performing teams where every role matters and every voice helps shape what’s next.
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