Customer Success Agent

Social Discovery Group

Emma

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Full-time

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Remote (anywhere)

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about 1 month ago

Social Discovery Group is Hiring 📢What you will doConsulting our customers on all raised questions related to our websites.Working timely, speedily and effectively with customer requests.Resolving all customer issues with the goal of customer retention.What is requiredYou are fluent in English (Japanese, Spanish, Chinese would be considered a benefit).You have experience working with international customers.You have fast typing skills in English.Actions to takeIf this fits your skillset, review the requirements carefullyTag/send to someone qualified.

About Social Discovery Group:

Social Discovery Group (SDG) is one of the world's largest groups of social discovery companies, uniting millions of users on dozens of products. SDG solves the problem of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal. SDG products redefine the way people interact and connect with each other. Our portfolio includes social entertainment platforms designed to connect people online across different cultures in different parts of the world. This includes globally recognized brands such as DateMyAge, Dating.com, EuroDate, Dil Mil and Cupid Media. SDG has a presence in more than 150 countries. We bring together a team of like-minded people and IT professionals specializing in the creation and development of globally impactful social discovery products. Our international team of 1000 professionals and digital nomads works all over the world. Our teams of digital nomads work remotely from Cyprus, Malta, the USA, Armenia, Georgia, Kazakhstan, Montenegro, Poland, Latvia, Serbia, Spain, Portugal, UAE, Israel, Turkey, Thailand, Indonesia, Japan, Hong Kong, Australia and many other locations. We’re proud to be a two-time “Great Place to Work” winner (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025).

mission:

We solve the problem of loneliness, isolation, and disconnection with the help of digital reality

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