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Responsibilities
TasksBe a friend for customers and the person who will help to solve any problemAccompany and support clients at all stages: after payment and until the end of their charter (communication in chats, by mail and rarely by phone)Communicate with charter companiesQuickly and independently resolve difficult/conflict situationsWork with amoCRMProcess payments and invoicesCollect feedback from users and work with the team to improve the productRequirementsAn overwhelming desire to help peopleAttentiveness, accuracy, and multi-tasking at the same timeReadiness to quickly immerse into a new area and learn a lotFluent English (you need to communicate with customers and charter companies)Technical ability to work remotely (laptop, fast Internet, a quiet place to work)AmoCRM experience is a plusBenefitsRemote work - you can work from anywhere in the world;Opportunity for professional development and training;Participation in corporate trips - once a year, we organize a week of sailing experience for all employees of the company;Flexible calendar of holidays - our employees live in different countries, so we offer them the opportunity to form their own calendar of holidays.
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