Job Title: Sales Support Specialist.
Location: Remote (MST Time Zone).
Salary Range: 1800 to 2000 USD/month (inclusive of base salary and performance-based incentives).
Work Schedule: Monday, Tuesday, Thursday, Friday, Saturday, 9:00 AM to 6:00 PM (MST).
Note: Independent contractor position.OTE:
Company Overview:
Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies. Sagan provides a high-performance remote work environment, ensuring access to world-class opportunities for top-tier professionals.
About the Company:
Sagan represents a fast-paced, service-oriented team in the home services and moving logistics industry. This team thrives on delivering exceptional customer interactions, leveraging efficient systems, and scaling with a high-performance sales culture. The environment is dynamic, phone-forward, and built for proactive communicators who love connecting with customers and partners.
Position Overview:
We're seeking a high-energy Sales Support Specialist to own the frontlines of our sales process, answering inbound calls, qualifying leads, executing follow-ups, and supporting outbound efforts to expand partnerships and book consults. You'll be the go-to for CRM cleanliness, pipeline movement, and lead communication, helping us stay sharp, fast, and customer-first.
Key Responsibilities:
- Answer inbound sales calls with professionalism and energy.
- Qualify leads, ask the right questions, and take accurate inventory.
- Live-transfer hot leads to closing reps when possible.
- Execute a structured follow-up cadence (2x/day for 5 days).
- Call, text, and email leads with personalized touchpoints.
- Maintain pristine lead records in the CRM, with no skipped notes or tags.
- Conduct outbound calls to past customers, referral partners, and affiliates.
- Make ~100 calls/day across inbound and outbound efforts.
- Book callbacks, schedule consults, and ensure thorough tracking.
- Participate in daily sales meetings, training sessions, and call reviews.
- Propose ideas for process improvement and system enhancement.
Qualifications:
- Fluent, professional spoken and written English.
- Prior experience in inbound/outbound sales, cold calling, or sales development.
- Strong phone presence and ability to follow a sales script with adaptability.
- Familiarity with CRM tools and Google Workspace (Docs, Sheets, Gmail).
- High attention to detail with CRM updates and lead tracking.
- Comfortable working independently in a fast-paced, structured environment.
Nice-to-Haves:
- Previous experience in the home services, real estate, or B2B referral sales space.
- Familiarity with Smart Moving or similar software (training provided).
- Background in closing deals or upselling over the phone.
