Renewals Manager at Autodesk | Torre
Renewals Manager
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Autodesk

Renewals Manager

Autodesk
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Full-time

Legal agreement: To be defined

Base compensation
USD172k - 249k/year

+ Health insurance

location_on
Hybrid (Denver, CO)
Posted almost 3 years ago

Responsibilities

- Autodesk helps innovators turn their ideas into reality, transforming not only how things are made, but what can be made. - Autodesk takes great pride in its culture, values, and ways of working, which help its people thrive and realize their potential. - Autodesk is committed to building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. As a Renewals Manager at Autodesk, you will lead a team of Renewal Specialists responsible for forecasting and closing renewals opportunities in the Territory Account Segment. Your primary mission is to create customer loyalty and growth by maximizing retention, mitigating the risk of churn, and uncovering expansion opportunities through impactful customer experiences. You will be responsible for leadership, quota achievement, forecasting and pipeline management, renewal rate optimization, collaboration with Autodesk Partners, business insights, project participation and leadership, CRM and methodology, change management, and customer success. The role requires 3+ years of experience managing a sales or renewals team, a history of building relationships to facilitate aligned execution, and a commitment to high-level customer satisfaction and continued customer adoption of Autodesk products. Responsibilities: - Lead and inspire the renewals team, including hiring, coaching talent, ensure daily execution, and managing performance, while upholding the Autodesk Culture Code. - Inspire the team to exceed assigned quotas and meet operating metrics. - Deliver accurate forecasting and pipeline information to enable decision-making and resource allocation. - Maximize renewal rates and identify expansion opportunities for growth. - Coach Renewal Specialist to collaborate with partners in capturing renewal pipeline information and identifying business trends. - Provide valuable insights to internal organizations on business trends, customer needs, product requirements, and potential business opportunities. - Participate in projects that contribute to the improvement of operations and efficiency within Commercial Customer Success and extended teams. - Partner with leaders of sales teams, the reseller partner ecosystem, technical support, client services, and other team members to increase renewal rates and identify expansion opportunities for growth. - Ensure the appropriate use of CRM tools and Autodesk methodologies to process and track renewal opportunities. - Lead change initiatives by exchanging new ideas to improve operations and efficiency within Commercial Customer Success and extended teams. - Set team expectations to ensure high-level customer satisfaction and continued customer adoption of Autodesk products.
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