Clinical Records & Patient Intake Coordinator at The Anima Clinic | Torre

Clinical Records & Patient Intake Coordinator

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Full-time

Legal agreement: Contractor

Currency exchange and payroll taxes to be paid by:

Candidate

Compensation
USD1.3k - 1.5k/month
Non-negotiable
location_on
Remote (for Mexico residents)
Remote (for Peru residents)
Remote (for Costa Rica residents)
Remote (for Honduras residents)
Posted 7 months ago

Responsibilities


The Practice: This is not a high-volume psychiatry office. We are a boutique U.S.-based practice focused on women’s hormonal health, biological psychiatry, and complex diagnostic presentations. Our model integrates metabolic psychiatry, laboratory testing, methylation pathways, hormonal assessment, and genetics-informed treatment. The practice is led by a Yale-trained female psychiatrist and supported by an all-women operations team. Every detail in our documentation has clinical meaning. We do not approximate, shortcut, or generalize. This role exists to maintain that standard. The Role: You own clinical documentation and intake. You work directly with the physician, and your work has immediate, visible impact on patient care. Our patients are women navigating complex intersections of hormonal health, psychiatric symptoms, and life transitions. These are real people dealing with real suffering. The accuracy and care you bring to their records is not administrative. It is part of how they are seen and treated. Responsibilities: - Review AI scribe output from patient visits and convert it into accurate, structured psychiatric clinical notes. - Guide new patients through intake by phone, collecting clinical history, medications, diagnoses, and prior treatment records. - Track lab orders, organize results, flag abnormal findings, and coordinate referrals. - Move patients through the care pipeline by following up on recommendations, answering questions, and supporting them in moving forward with our functional testing packages. - Assist in composing psychiatric forensic reports following the physician's evaluation. - Maintain the chart so the medical record reflects reality, not approximation. Typical Day: On a typical day, you are collecting medical histories and intake paperwork from patients before their appointments, reviewing and restructuring AI scribe notes from completed visits, following up with patients to ensure they have ordered and completed their recommended lab tests, tracking pending results, and coordinating with the physician on documentation questions. Most of your work is independent and asynchronous, with scheduled check-ins as needed. Who This Role Is For: You treat documentation integrity as a craft. You notice inconsistencies others miss. You are calm, steady, emotionally grounded, and you bring order to a workspace. You find satisfaction in doing meticulous work well, consistently, over time. You do not need constant novelty to stay engaged. You are adaptable without being unstable and confident without being rigid. You receive feedback well and implement it quickly. You see correction as investment, not criticism. As the practice evolves, the role evolves with it. You welcome growth when it comes but do not need it to feel fulfilled. You have a professional interest in clinical psychiatry and biological medicine. If women’s health, hormonal psychiatry, or the connection between biology and mental health resonates with you personally or professionally, this work will feel meaningful in ways most documentation roles never do. This is not a stepping stone. You see clinical operations as long-term work. This is a documentation and operations role. Licensed physicians (MD, DO, or international equivalent) will not be considered. Backgrounds that fit well: - Paralegal or legal assistant work. - Medical scribing. - Clinical documentation. - Psychologists. - Clinical research coordination. - Medical records. - Healthcare administration. - Legal backgrounds bring the exact rigor this role demands. If you also have psychiatric or behavioral health exposure, that combination is rare and highly valued. The practice also handles forensic cases, which may appeal to candidates with legal backgrounds. Note: If you don’t check every box but recognize yourself above, we still want to hear from you. We hire for capability and effort, then consider experience. Requirements: Required: - Seamless, native-level English fluency. This role involves direct phone communication with U.S.-based patients. Your English must be effortless, natural, and indistinguishable from a native speaker. Conversational or advanced English is not sufficient. - Experience with medical or legal documentation, scribing, or transcription. - Organizational precision. You catch what others miss and it bothers you when records are incomplete. - Ability to work independently. You do not need daily direction to stay productive. - Emotional steadiness and composure in a clinical environment. - Reliable high-speed internet, quiet workspace, available U.S. Central Time hours (Mon–Fri). Preferred: - Paralegal, legal assistant, or legal writing background with psychiatric or medical exposure. This is the ideal profile. - Degree in psychology, law, neuroscience, nursing, or related field. - Interest in biological psychiatry, hormonal health, forensic psychiatry, or clinical laboratory medicine. - Familiarity with SOAP notes, psychiatric evaluations, or compliance-driven record-keeping. - Multi-year tenure in previous roles. We value candidates who stay. Application Process: We pride ourselves on a timely process and a respectful interview experience. You will hear from us within 1–2 business days. - Step 1: Application & Clinical Pre-Screening Exercise. - Step 2: Interview with Operations Lead. - Step 3: Personality & Cognitive Assessment. - Step 4: Interview with Dr. Williams. - Step 5: Reference Check. - Step 6: Offer & Review. - Step 7: Paid Trial Period followed by Permanent Placement. Note: In our most recent hiring cycle, fewer than 5% of applicants advanced to interview. Experience alone will not guarantee an interview. Performance on our screening process will. AI-generated screening responses are immediately flagged and disqualified. The core function of this role is reviewing AI output, so we need to see how you think. Compensation, Growth & Confidentiality: - 10 paid days off per year, plus your birthday off. Growth: This is a long-term role. The right person grows into documentation standards, intake workflow design, and clinical operations leadership. That growth is earned through consistent work, not restlessness. We are a small, women-led team that enjoys working together. We support each other, communicate directly, and hold a high standard without sacrificing warmth. The environment is calm, professional, and low-drama. As the practice grows, compensation grows with it. The people who help build this will share in what it becomes. We invest in training but expect you to own your learning. We teach once. We do not micromanage. If you thrive when given tools and trusted to use them, you will do well here. Confidentiality: A signed confidentiality and non-compete agreement covering all proprietary systems, workflows, and clinical methodologies is required prior to onboarding.