Job DescriptionIntelligent Protection Management (IPM) provides a comprehensive approach to cloud security, designed to ensure all cloud-based resources are secure, compliant, and resilient against threats. From strategy to execution, we develop IT solutions that fit our customers business needs.As a Senior Network Administrator Contractor, you’ll play a pivotal role in designing, deploying, and maintaining secure, scalable network infrastructures across multiple client environments. This hands-on position demands a proactive mindset, strong troubleshooting capabilities, and the ability to manage diverse network ecosystems—from small business setups to complex enterprise-grade systems.Key ResponsibilitiesDiagnose and resolve network and voice-related issues across client environments, ensuring minimal downtime and optimal performanceParticipate in a rotating on-call schedule to support 24/7 client operationsMaintain and enhance network monitoring tools to ensure real-time visibility and alertingCoordinate new circuit installations, testing, and handoff with ISPs and telecom providersDesign and implement wired/wireless infrastructure across client sites, including remote offices and data centersLead network upgrade initiatives—planning, testing, and deploying enhancements with minimal disruptionManage and execute network tasks in high-availability, time-sensitive environmentsAdminister WAN, LAN, WLAN, and VoIP systems, including MPLS, IPsec VPNs, and various internet access technologies (Cable, DSL, Metro Ethernet)Document network configurations, diagrams (Visio), SOPs, and implementation plans for internal and client useAdhere to change management protocols and incident response procedures for all network activitiesProvide firewall support and configuration (Fortigate, SonicWall) across client networksServe as a liaison between clients and telecom/network carriers to resolve service issues and coordinate upgradesManage multiple concurrent network projects, ensuring timely delivery and client satisfactionAct as a subject matter expert for all network-related inquiries within the MSP teamSkills & QualificationsProven ability to manage complex, multi-tenant network projects from planning to executionAdvanced experience with Fortigate, SonicWall, and FortiManager platformsExpertise in switching technologiesExceptional troubleshooting and diagnostic skills in both solo and collaborative settingsPrior experience in an MSP environment is highly preferredStrong interpersonal skills for cross-functional collaboration and client communicationUnderstanding of diverse access technologies: Cellular, Wired/Wireless, Cable, DSL, T1, Metro EthernetAnalytical mindset with a focus on root cause analysis and continuous improvementHighly organized with the ability to prioritize tasks across multiple clients and projectsWhy IPM?Supportive, inclusive culture that values diverse perspectivesRemote work flexibility within the United StatesJoin Us, IPM is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
