Senior ITSM Technical Consultant - ServiceNow at Appzlogic | Torre

Senior ITSM Technical Consultant - ServiceNow

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Freelance
A project
Compensation
USD2.2k - 3.2k/month
Negotiable
location_on
Remote (for Brazil residents)
Posted 7 months ago

Responsibilities and deliverables


Job Title: Sr. Technical Consultant – ITSM. Location: Remote (BRT Timezone). Language: Portuguese (Mandatory). Responsibilities: - Participate in daily stand-ups and Scrum ceremonies. - Work with the ITSM team to deliver sprint goals. - Configure and support ITSM tools (ServiceNow or similar). - Handle Incident, Change, and Request Management processes. - Troubleshoot and resolve technical issues. - Ensure timely delivery across assigned sprints.