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Posted about 2 months ago
Responsibilities and deliverables
Job Title: Sr. Technical Consultant – ITSM.
Location: Remote (BRT Timezone).
Language: Portuguese (Mandatory).
Responsibilities:
- Participate in daily stand-ups and Scrum ceremonies.
- Work with the ITSM team to deliver sprint goals.
- Configure and support ITSM tools (ServiceNow or similar).
- Handle Incident, Change, and Request Management processes.
- Troubleshoot and resolve technical issues.
- Ensure timely delivery across assigned sprints.
Optionally, you can add more information later (benefits, pre-screening questions, etc.)