People & Operations Coordinator at Shown Media

About UsWe are an NYC based creative studio that partners with category-defining tech companies, to engineer virality for fundraise announcements and product launches that dominate X (Twitter) and LinkedIn feeds, reaching tens of millions of views. With our Emmy-Winning creative team as the backbone of each campaign.We’re scaling quickly (~50+ team members and growing), and are looking for someone to take ownership of the day-to-day operations across payroll, onboarding, invoicing, and employee management.What You’ll DoYou will own the execution of core internal operations across both employee management and basic financial workflows — ensuring everything runs smoothly behind the scenes.Payroll & CompensationRun and manage payroll for salaried employeesCalculate and process overtime payments accuratelyEnsure all payments are correct, on time, and documentedCoordinate with payroll systems/tools and resolve discrepanciesOnboarding & Employee SetupOwn onboarding for all new hiresSend and track employment contractsSet up employees in Slack, email, and internal toolsGrant appropriate access to software, accounts, and resourcesEnsure a smooth and organized onboarding experiencePeople Operations & AdminTrack and manage PTO across the teamMaintain organized employee records and documentationHandle access management (adding/removing tools, permissions)Support general employee requests and internal operationsHelp improve and document internal processes over timeInvoicing & Basic Finance OpsPrepare and send client invoices based on internal templatesEnsure invoices are accurate and aligned with agreed termsTrack invoice status (sent, paid, overdue)Follow up on outstanding invoices when neededCoordinate with leadership on any discrepancies or questionsWho You AreHighly organized and detail-orientedStrong with numbers and comfortable handling payroll + invoicesReliable — you don't let things slip through the cracksProcess-driven and able to follow structured workflowsProactive and able to figure things out without constant directionComfortable working in a fast-paced, startup-like environmentNice to HaveExperience with payroll systems (e.g., Gusto, Rippling, ADP, etc.)Experience sending invoices (QuickBooks, Stripe, etc.)Familiarity with tools like Slack, Google Workspace, Notion, etc.Previous experience in an agency or startup environmentWhat Success Looks LikePayroll is consistently accurate and on timeInvoices are sent promptly and tracked properlyNew hires are onboarded quickly and smoothlyEmployee access and accounts are always properly managedPTO and employee records are clean and up to dateInternal operations run without bottlenecks or confusionWhy Join Shown MediaWork with a fast-growing, high-performance teamBe a key part of scaling the company’s internal operationsOpportunity to grow into a more senior operations or People Ops role over timeRemote flexibility

People & Operations Coordinator

Emma

Requirements and responsibilities

Skills wanted:

Language(s) required:

Matthew Epstein

Andy Vincero

About Shown Media:

shownmedia.com/

Admin access needed

Payment confirmed

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