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Responsibilities
SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.We are looking for a Senior Software Engineer to join SeatGeek’s Platform team. You'll improve the systems that power the entirety of SeatGeek's technology ecosystem. This unique role combines both the craftsmanship and rigor of traditional Software Engineering, whilst also incorporating an openness to the development of the underlying infrastructure; including core compute, infrastructure as code, database, and network infrastructure.The nature of the ticketing engineering industry places unique constraints and workflows on our systems and infrastructure, especially during high-load onsales, requiring out of the box solutions and automation to be the norm. This team is the backbone to our Enterprise and Consumer lines of business as we grow our primary and secondary ticketing platforms that support world-class clients such as the Dallas Cowboys, and Manchester City FC.What you'll doBring a software engineers’ mindset to SeatGeeks’ unique scaling, workflow automation and resilience challengesBuild and maintain tools that our developers use to observe their applications, and drive initiatives to increase our overall reliabilityEngineer resilient and observable networking infrastructure that supports a diverse set of workloads across multiple regionsCollaborate with other departments on how to run production systems and deployments with autonomySupport teams with expertise in the area of deployment, configuration, routing, monitoring and scalability in all parts of the stackLeverage cutting-edge AI tools to bring ideas to life faster than ever while upholding SeatGeek’s technical and product standards; no token limitsBecome a force multiplier by mentoring and leading the team around youParticipate in an on-call schedule to help our customers experience more liveWhat you havePassion for craftsmanship and product. You have well-considered opinions about how software and reliable infrastructure should work, and hold yourself and your code to a high standardExperience building business critical software in a fast-paced environment. We'll be interested in hearing about what you've built and howExperience solving complex technical challenges. SeatGeek engineers create custom solutions to unique ticketing problems, including high traffic onsales, interactive venue maps, inventory tracking, and event matching. We'll be excited to hear about challenging problems you've solvedExperience with Kubernetes, containers, and serverless compute platformsExperience with continuous integration, delivery, testing, and code deploymentExperience using observability tools to make performance improvements and forecast growthExperience improving system architecture, diagnosing shortcomings and implementing evidence-based recommendationsOur stackYou do not need experience with all of these, but we thought you might be curious. What we care about is your experience, skills, and approach to problem solving. Tools can be learned.Languages: Go, C#, Python, BashRuntimes: Kubernetes, Docker, ECS/Fargate, LambdaDatastores: Postgres, SQL Server, Memcache, Redis, and ElasticsearchStreaming & workflows: Kafka, Flink, Airflow, TemporalService Discovery and Routing: Cilium, Consul, Envoy, CoreDNSMonitoring: DataDogIncident Management: PagerDutyConfiguration Management: Chef, AnsibleSecrets Management: VaultInfrastructure as Code: Cloudformation, TerraformCloud Providers: AWSVersion control: GitCI / CD: Gitlab CIPerksEquity stakeDiscretionary annual bonusFlexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotelyA WFH stipend to support your home office setupUnlimited PTOUp to 16 weeks of fully-paid family leave401(k) matchingStudent loan matching programHealth, vision, dental, and life insuranceUp to $25k towards family building, reproductive health services and Gender-affirming care$500 per year for wellness expensesSubscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical$360 per quarter to spend on tickets to live eventsAnnual subscription to Spotify, Apple Music, or Amazon music
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