OverviewWe are seeking a QA Analyst / Software Tester for a consulting client. In this role, you will act as the quality gate for Tier 2 fixes, ensuring production stability, ensuring that fast-moving fixes and releases are thoroughly validated before deployment.You will play a critical role in preventing repeat incidents, reducing rework, and ensuring smooth releases across a portfolio of vendor-supported SaaS solutions and custom .NET / Microsoft SharePoint applications.Key ResponsibilitiesOwn Tier 2 validation: Reproduce reported issues, validate fixes, confirm acceptance criteria, and document clear test evidence.Perform regression and impact testing (manual and automated) to ensure fixes do not affect dependent workflows or systems.Support release validation by executing regression and smoke testing for patches, configuration changes, and maintenance releases.Manage defects end-to-end: log, track, retest, and communicate status and risks using tools such as Azure DevOps, JIRA, or TestRail.Build and maintain lean, reusable regression test packs and incident-based test scenarios to improve QA efficiency and consistency.Qualifications10+ years of experience in QA/testing in enterprise environments (production/operational support experience preferred).Strong expertise in manual and automation testing for defect validation and release cycles, including targeted retesting and regression.Experience working with .NET and/or Microsoft SharePoint applications.Familiarity with vendor-supported SaaS applications, including validation of vendor fixes and coordination with support teams.Experience with defect tracking and test management tools (e.g., Azure DevOps, JIRA, TestRail).Experience leveraging AI tools to improve productivity in test design, defect analysis, and validation activities is an asset.Strong documentation skills with the ability to provide clear, stakeholder-ready reporting (test evidence, risks, release readiness).Experience in writing, updating, debugging and executing automation scriptsExperience in automation tools like Playwright-Typescript, Selenium- Java, Eclipse, VS Code, etc.Experience in managing a team of QAs, assigning and tracking their work and output (Optional - will be good to have)Nice to HaveExposure to ITSM tools (e.g., ServiceNow) is an asset. The role involves working with tickets for defect validation, and training will be provided.Exposure to tools such as Power BI, GitHub Enterprise, and GitHub Copilot.Experience working in structured release and support environments.Location: Fully Remote from IndiaShift: 2.00 PM – 11.00 PM IST
3 days ago