We’re Hiring: Sales & Lead Follow-Up Representative Work Setup: Remote Employment Type: Full-Time About the Role We are looking for a personable, proactive, and customer-focused Sales & Lead Follow-Up Representative to engage with potential customers, follow up on inquiries, and convert quotes into confirmed bookings. The ideal candidate has proven experience in sales or lead follow-up and knows how to build trust with prospects through friendly, professional communication. This is a relationship-driven role, not a high-pressure sales position. Your goal is to help potential customers feel confident in their decision by providing timely follow-ups and excellent customer service. Key Responsibilities * Follow up promptly with inbound leads generated through Facebook ads and the company’s CRM. * Contact potential customers through phone calls and text messages. * Build rapport with prospects who are comparing quotes and help them feel confident moving forward. * Follow up on existing quotes to convert interested prospects into confirmed bookings. * Use existing quoting tools and systems to assist customers with their inquiries and quotations. * Maintain accurate lead statuses, customer information, and follow-up records in the CRM. * Ensure no promising leads are overlooked by maintaining consistent and organized follow-up. * Handle additional light administrative responsibilities as agreed upon during onboarding. Qualifications and Requirements * Proven experience in sales, lead follow-up, appointment setting, or a similar customer-facing role is required. * Excellent verbal and written English communication skills. * Warm, personable, and professional communication style. * Strong ability to build rapport, establish trust, and maintain positive customer relationships. * Comfortable making outbound calls and communicating with prospects through text messages. * Experience following up with leads and converting inquiries or quotations into sales. * Organized and detail-oriented, with the ability to manage multiple leads and follow-ups. * Comfortable using CRM platforms and working with automated systems. * Proactive, persistent, and able to follow up without being overly aggressive or pushy. * Must have a reliable computer, stable internet connection, and backup power supply. Preferred Qualifications * Experience in the moving industry, home services, or other quote-based sales environments. * Familiarity with CRM platforms, VoIP phone systems, and automated lead management tools. * Experience handling prospects who are comparing multiple service providers or quotations. What We’re Looking For We want someone who understands that successful sales are built on trust, timing, and communication. You should be comfortable following up consistently, answering customer questions, and helping prospects make informed decisions without using high-pressure sales tactics. Important: This is not an entry-level sales position. Candidates must have demonstrable experience in sales or lead follow-up. How to Apply If you have the experience, communication skills, and customer-focused mindset we’re looking for, we’d love to hear from you! Please submit your updated resume highlighting your relevant sales and lead follow-up experience.

Sales & Lead Follow-Up Representative

Emma

Responsibilities

Skills wanted:

Language(s) required:

Shawna Shaffer

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