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Responsibilities
Your Day to DayProactively engage assigned customers to identify growth opportunities and enhance account value.Drive the upgrade of accounts from Standard to CX solutions.Identify and pursue add-on opportunities, such as additional seats or new offerings (e.g., AI Receptionist).Educate customers on GoTo’s evolving suite of products.Build strong customer relationships and deepen account loyalty through consultative selling.Collaborate with internal teams to ensure a seamless customer experience.Consistently meet or exceed expansion and upsell targets.What We’re Looking ForProven success in sales, account management, or a related customer growth/expansion role.Previous closing or outbound experience preferred.Ability to manage a high-volume book of business with a proactive and organized approach.Strong communication, negotiation, and relationship-building skills.Excitement for working on a new team and contributing to a fast-growing function at GoTo.What We OfferComprehensive health benefitsGenerous paid time off, including paid holidays, volunteer days, quarterly self-care days, and company-designated no-meeting daysTuition reimbursement and access to instructor-led and on-demand learning and development programsThe Thrive Global Wellness Program, a confidential Employee Assistance Program (EAP), a wellness app and one-on-one wellness coachingEmployee-led communities and programs, including Employee Resource Groups (ERGs), GoTo Gives, and charitable matchingSpecific benefits and offerings may vary by country in line with local regulations and market practices.At GoTo, you’ll find the flexibility, resources, and support you need to thrive—at work, at home, and everywhere in between.Annual OTE [Base + Commissions Target] Range: $76,500.00 - $103,500.00. The above shows our ranges from minimum to maximum and is displayed in the full-time equivalent amount. Your compensation will be determined based on your location, experience, and the pay of employees in similar positions. You will also be eligible for a variable pay component and benefits.
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