Case Coordinator at Sedgwick | Torre

Case Coordinator

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Full-time

Legal agreement: To be defined

Provide your expected compensation while applying
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Remote (anywhere)
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Emma of Torre.ai
6 days ago

Responsibilities


By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.PRIMARY PURPOSE OF THE ROLE: To provide excellent customer service and internal support to an assigned team.ESSENTIAL RESPONSIBLITIES MAY INCLUDEManage caseload consisting of Workers’ compensation claims under supervision and in collaboration with Clinical Case Management Team.Collect and document data for Workers’ Compensation Claims while adhering to Case Coordinator Workflow and company guidelines.Process and facilitate necessary treatment services in accordance with company policy and procedure.Verifies return to work and remain at work status through routine communication with claim parties and documentation in claim management system.Utilize telephonic and written communications to accurately report return to work dates in accordance with company policy.Maintains knowledge of Bureau of Workers’ Compensation rules and laws, workers compensation process, and Sedgwick policies and procedures.QualificationsEducation & Licensing: High school diploma or GED requiredSkills: Strong oral and written communication, computer literate – including Microsoft Office, organizational skills requiredExperience: Clerical or customer service experience or equivalent combination of education and experience preferredTAKING CARE OF YOUEntry-level colleagues are offered a world class training program with a comprehensive curriculumAn assigned mentor and manager that will support and guide you on your career journeyCareer development and promotional growth opportunitiesA diverse and comprehensive benefits offering including medical, dental vision, 401K, PTO and moreNEXT STEPSIf your application is selected to advance to the next round, a recruiter will be in touch.Work environment requirements for entry-level opportunities include –Physical: Computer keyboardingAuditory/visual: Hearing, vision and talkingMental: Clear and conceptual thinking ability; excellent judgement and discretion; ability to meet deadlines.For the jurisdiction noted in this job posting only, the range of starting pay for this role is $20-22/hr.A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.