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Responsibilities
Bounteous is a global AI Services firm where agentic engineering and human experience converge to deliver transformative business outcomes for the enterprise. We help organizations design, build, and scale AI-driven products, platforms, and processes. With more than 5,000 team members worldwide, Bounteous delivers AI that sticks, powering adoption and outcomes that move organizations from experimentation to true transformation. Bounteous is backed by New Mountain Capital, a New York-based growth-oriented investment firm that emphasizes business building.Information Security ResponsibilitiesPromote and enforce awareness of key information security practices, including acceptable use of information assets, malware protection, and password security protocolsIdentify, assess, and report security risks, focusing on how these risks impact the confidentiality, integrity, and availability of information assetsUnderstand and evaluate how data is stored, processed, or transmitted, ensuring compliance with data privacy and protection standards (GDPR, CCPA, etc.)Ensure data protection measures are integrated throughout the information lifecycle to safeguard sensitive informationRole and ResponsibilitiesClient & Strategic RelationshipsServe as a senior strategic advisor to clients, shaping how they think about analytics, testing, and data-driven decision-makingBuild and grow long-term client relationships, identifying opportunities to expand scope and deepen engagementRepresent the practice in high-stakes client conversations, including escalations and renewalsPresent findings and recommendations to senior marketing and client leadership in a way that drives decisionsMeasurement Strategy & Technical LeadershipLead measurement strategy workshops with clients to define goals, KPIs, and analytics approachLead project teams through delivery, staying hands-on with the technical work alongside the teamDefine the technical design of Adobe Analytics and CJA implementations, including reviewing documentation and making recommendations to project teamsMaintain deep, hands-on expertise in Adobe Analytics and CJA, including advanced reporting, segmentation, calculated metrics, and Workspace analysisGuide analytics implementation and tagging strategy, including data layer design and QA, to ensure clean, reliable data captureOversee and contribute directly to test-and-learn programs and experimentation strategy using Adobe Analytics, CJA, and Adobe TargetSet standards and best practices for analytics strategy, dashboarding, and reporting across the teamReview and elevate the quality of insights, dashboards, and narratives coming out of the team before they reach clientsSupport multi-solution project teams working across the broader Adobe stack, including AJO and RT-CDP, ensuring analytics work aligns with the wider platform strategyStay current on the Adobe Experience Platform ecosystem (RT-CDP, AJO, Target) and identify where these solutions fit into client strategyTeam & Business DevelopmentLead a team of direct reports as a competency leader; mentor consultants on both technical skills and consulting craft, including communication, diplomacy, and navigating ambiguitySupport resourcing and staffing decisions for analytics engagements within your remitContribute to proposals, scoping, and pricing for new and existing client engagementsRepresent the practice externally through conferences, blogs, webinars, or industry eventsPreferred Qualifications8+ years of hands-on experience with Adobe Analytics and Adobe Customer Journey Analytics8+ years in an agency or client-facing consulting environment, with prior experience in a senior or lead consulting roleA track record of building trust with client stakeholders and shaping strategy at a senior levelExperience leading project teams and, ideally, mentoring or managing consultants or analysts directlyStrong business acumen, with experience contributing to proposals, scoping, or account growthExcellent written and verbal communication skills, with the ability to lead workshops and present to senior stakeholdersStrong understanding of analytics implementation, tagging, data layer architecture, and data governance best practicesExperience defining technical design and documentation for analytics implementationsExperience designing and leading measurement strategy, including KPI frameworks and test-and-learn programsAdobe Analytics and/or CJA certification a plusExperience with Adobe Target and other AEP solutions (RT-CDP, AJO) a plus
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