Field Project Manager, Customer Facing at Agilent | Torre

Field Project Manager, Customer Facing

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Full-time

Legal agreement: Employment

Compensation
USD116k - 182k/year
location_on
Remote (for United States residents)
Shared by
Emma of Torre.ai
2 months ago

Responsibilities


Job DescriptionOverviewAre you looking for an opportunity to apply your project management expertise and technical leadership in a highly visible, customer-facing role? Join our team and play a critical part in delivering complex laboratory projects that directly support customer success.In this role, you will lead or support the end-to-end delivery of large, integrated laboratory service projects. This is a highly hands-on, field-based position requiring active engagement at customer laboratory sites across New England and the Mid-Atlantic States, as well as across North America. You will work closely with internal teams, external partners, and customers to ensure solutions are delivered safely, efficiently, and to the highest quality standards.Success in this role comes from being deeply engaged in on-site execution, coordinating real-time project activities, and adapting quickly in fast-paced operational environments where priorities shift with field conditions and customer needs.Key ResponsibilitiesYou will contribute across the full project lifecycle, from early solution development through execution and closeout, supporting the delivery of complex, multi-vendor laboratory projects.Key responsibilities include:Supporting solution design, scope development, and proposal activitiesDeveloping and maintaining project plans (scope, schedule, budget, resources)Coordinating with customers and stakeholders to align expectations and executionLeading on-site project execution, including vendor coordination and equipment-related activitieMonitoring progress, resolving issues in real time, and maintaining momentum across workstreamsDelivering CrossLab solutions—including laboratory relocations, consulting, and 3D lab design—while leading meetings, driving progress, maintaining documentation, and building strong relationships across customers, internal teams, and third-party vendorsWhat We’re Looking ForWe are seeking a candidate based in either Boston (MA), Philadelphia (PA) or Wilmington (DE) with a strong foundation in project management processes, tools, and best practices, complemented by hands-on experience delivering operational or facility-based projects in the field.The ideal candidate thrives in environments where success depends on coordinating physical activities, vendor execution, and on-site decision-making. You are detail-oriented, adaptable, and capable of managing multiple priorities in dynamic, fast-paced environments.Strong communication skills are essential, including the ability to lead meetings, provide clear updates, and maintain alignment across stakeholders. This role is best suited for individuals who enjoy being present where the work is happening and driving progress through direct engagement in project activities.QualificationsRequired QualificationsBachelor’s degree in a scientific or related field, or equivalent experience8+ years of relevant professional experience, including 5+ years in customer-facing field project managementExperience applying project management methodologiesStrong written and verbal communication skillsExperience working directly with external customersExperience with data tools/reporting systemsAbility and willingness to travel extensively (often 50%+) and spend sustained time on-site during critical project phasesPreferred QualificationsPMP certificationExperience in laboratory environments, instrument service, or equipment maintenanceFamiliarity with GMP and/or GLP environmentsPharmaceutical or life sciences industry experienceExperience managing budgets (quotes, POs, invoicing)Experience with third-party service providersLean Six Sigma training or certificationProficiency in MS Office and tools such as MS Project, Smartsheet, Visio, SAP, or MaximoWhy Join Agilent?At Agilent, you’ll work directly with customers on high-impact laboratory projects that make a meaningful difference in their operations. You’ll gain exposure to complex, multi-site and multi-vendor environments while expanding both your technical expertise and leadership capabilities.This role offers the opportunity to grow through a combination of hands-on field experience and increasing project ownership, all within a collaborative, customer-focused team delivering critical solutions across the life sciences industry.Additional DetailsThis job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least August 4, 2026 or until the job is no longer posted.The full-time equivalent pay range for this position is $116,800.00 - $182,500.00/yr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location.Pay and benefit information by country are available at: https://careers.agilent.com/locationsTravel Required: 50% of the TimeShift: DayDuration: No End DateJob Function: Services & SupportAbout AgilentAs a global leader in laboratory and clinical technologies, we are passionate about bringing great science to life. Our commitment to quality and innovation supports cutting-edge life science research, patient diagnostics, and ensures the safety of water, food, and pharmaceuticals. As scientists and clinicians pursue small, everyday advances and life-changing discoveries, we provide trusted answers to their most critical questions and challenges. Leveraging more than 50 years of expertise, we create advanced instruments, software, and consumables supported by teams of highly skilled and knowledgeable people. With 18,000 employees around the world, our global reach and comprehensive solutions provide the most reliable and accurate results, as well as optimal scientific, economic, and operational outcomes. We work collaboratively with our customers on their journey to make a real difference in human lives. Our culture is founded on trust, respect, and uncompromising integrity, and we pride ourselves on being a dynamic and inclusive workplace that celebrates diversity and fosters innovation.We can’t wait for you to join us as we continue our mission to improve the world around us. Information about Agilent is available at Agilent.com.