Head of Operations (HVAC/US Market) at PrimeStaff | Torre

Head of Operations (HVAC/US Market)

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Full-time

Legal agreement: Contractor

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Depends on the location of the candidate

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Remote (for Ukraine residents)
Remote (for Georgia residents)
Remote (for Armenia residents)
Remote (for Uzbekistan residents)
Posted 4 months ago

Responsibilities


🚀 We're Hiring | Head of Operations | HVAC 📍 Remote | US-based Company | 8:00 AM – 5:00 PM PST If you're a hands-on operator who knows how to drive revenue, align teams, and own results — this one's for you. 🏢 Company Our client is a scaling US-based HVAC company with established operations, strong lead flow, and a clear growth trajectory. The business is at an exciting stage — infrastructure is in place, and now they need the right leader to accelerate. 🎯 About the Role We are looking for a Head of Operations to take full P&L ownership — from strategy to daily execution. The ideal candidate combines strategic thinking with hands-on leadership and knows how to get results through people, data, and process. 📋 Responsibilities - Develop and execute sales strategies to grow revenue across the HVAC business - Drive consistent KPI execution: Revenue rtc - Build and maintain strong relationships with clients, contractors and field technicians - Monitor industry trends, seasonal demand shifts and competitor activities - Strengthen the contractor and technician network — expand coverage and close regional gaps - Implement process improvements, streamline workflows and build scalable action plans - Increase client retention and improve contractor engagement for long-term collaboration - Align Sales, Dispatch, Call Center and Marketing to operate as one cohesive unit ✅ Requirements - 5+ years in a senior management role with full P&L ownership - Background in HVAC, home services or field service operations — strong plus - Demonstrated success in sales growth, operational optimization and customer retention - Strong command of CRM systems, KPI tracking and performance reporting - Proven ability to motivate and align both field and sales teams - English: Upper-Intermediate+ 🎁 We Offer - Fully remote position with a stable US-based company - Competitive compensation — discussed individually based on experience - Direct impact on business results with full decision-making authority - Clear KPIs and transparent performance metrics - Collaborative leadership team and a CEO who is hands-on and invested in your success - Opportunity to build and scale a business unit from a strong foundation