About QC ServionQC Servion is the centralized hub for human resources, change management, program management, sales & marketing, safety, administration, legal, and accounting services across the QC Ecosystem.We provide comprehensive operational support that empowers our companies to focus on growth, innovation, and excellence, while ensuring employees thrive in safe, engaging, and well-managed environments.The entities in our ecosystem include DLB Associates, Galtra Solutions, AI2IO, Fluid2Chip, CEQEL Critical Commissioning, and 2AI-DC Integrators. Collectively, we deliver services across the data center industry.Job SummaryThe Administrative Senior Associate is part of the Admin Operations Team. The successful candidate will interface across all departments and demonstrate strong problem-solving skills, effective teamwork, accountability and respect for deadlines while providing high-quality administrative talents.This role operates in a dynamic, fast-paced, high-volume environment where priorities frequently shift. Success demands the ability to juggle many responsibilities at once, pivot mid-task in response to changing business needs, and hold quality, accuracy and follow-through steady regardless of workload.The Administrative Senior Associate is expected to exercise critical thinking and independent judgment — identifying issues early and surfacing them at the right moment. Ownership is central to the role. The successful candidate will be willing to learn, adopt and consistently operate within our communication standards, iterative process framework and project-tracking tools.The Administrative Senior Associate will communicate and operate in line with organizational goals and values, as well as departmental objectives.Essential FunctionsGeneral Staff Support (80%)Word processing, proofreading, spreadsheet data entry and reportingUpdates to specifications filesCreation and maintenance of internal resumesSupport company training programs by coordinating staff delivery and managing all onboarding training schedulesAssist in the creation, preparation, tracking and presentation of internal company-wide meetings, including monthly, quarterly and ad hoc sessionsAssist with updates and proofreading policy and procedure updates with 100% accuracyAssist with employee and client gift research and purchaseAssist with swag logisticsAssist with file management, including updates to new templates / standardizationAssist with and track document requests, ensuring timely fulfillment and accurate recordkeepingSpecial Projects as needed including skill and learning of basic small project management / coordinationManage the company’s general email inbox and phone messages, responding to inquiries and directing them to the appropriate department or ManagerDirector Support (20%)Book travel arrangements and register staff for industry events, including coordination, reservations and trackingEmail and schedule managementCompany meeting presentation development and content coordination amongst contributorsExpense managementSpecial projects as neededCompletion of Assigned Tasks and Deliverables on Time and on BudgetPerforms Other Related Duties as AssignedPosition Requirements (Intermediate level for all the following unless otherwise noted)Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms and other office procedures and terminologyKnowledge of booking and arranging travel and eventsDemonstrate continued and progressive knowledge of administrative tasks required for an engineering firmSkill in using MS Office Suite (Excel, Word, Outlook, PowerPoint, Teams, SharePoint) and Adobe (and / or Bluebeam)Skill using artificial intelligence, machine learning and generative artificial intelligenceSkill in completing assignments accurately and with attention to detailSkill in typing with minimal errorsAbility to communicate effectively in both oral and written form (technical and non-technical information)Ability to work successfully as a member of a team and independently with supervisionAbility to maintain confidentiality and handle sensitive informationAbility to communicate status proactively, keeping managers and stakeholders informed before updates are requestedAbility to receive feedback, redirection and pushback constructively, treating them as part of ongoing development rather than personal criticismWillingness to learn and consistently operate within QC Servion’s established communication standards, process framework and project-tracking toolsAbility to work successfully in a remote environment through effective communication and organizational skills, self-motivation, proactiveness and resourcefulness in a distraction free workspaceAbility to maintain neat, orderly, complete documents and project filesAbility to analyze and prepare documents, reports and correspondenceAbility to work under pressure and meet close deadlinesOrganizational skills, with the ability to manage multiple tasks simultaneously, and adapt to changing business requirements as necessaryTravel RequirementsUp to 5%, this may include travel to any or all 50 US statesTravel is defined as physically leaving home on behalf of business activities including but not limited to client sites, meetings with other employees, meeting for business development purposes, running errands on behalf of the business, attending industry conferences, etc.Education / ExperienceMinimum of five years of experience in a professional office or consulting services environmentPhysical DemandsThe following physical demands must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the
18 days ago