You'll be the engine that fills our Account Executives' pipeline. Our sweet spot is clear: technology companies with 100–1,000 employees, Apple-heavy fleets, and distributed teams. Companies hiring fast enough that laptop logistics have become a real problem. Your job is to find them, start the conversation, and hand qualified opportunities to an AE.This isn't a cold-start territory. Alongside net-new outbound (~80% of your time), you'll work a warm list of existing transactional customers — companies already paying us for repairs and provisioning à la carte — and convert them into conversations about our subscription ITAM program (~20%).The Role:You'll be the engine that fills our Account Executives' pipeline. Our sweet spot is clear: technology companies with 100–1,000 employees, Apple-heavy fleets, and distributed teams. Companies hiring fast enough that laptop logistics have become a real problem. Your job is to find them, start the conversation, and hand qualified opportunities to an AE.This isn't a cold-start territory. Alongside net-new outbound (~80% of your time), you'll work a warm list of existing transactional customers — companies already paying us for repairs and provisioning à la carte — and convert them into conversations about our subscription ITAM program (~20%).What You'll Do:Build targeted account lists from real buying signals: hiring velocity, new international offices, remote-first policies, Apple fleet indicators, IT leadership changesRun multi-channel outbound (email, phone, LinkedIn) to IT, Operations, and Procurement leadersQualify inbound and existing-customer expansion interest against our ideal customer profileBook and confirm discovery meetings, and hand off context-rich, sales-accepted opportunities to Account ExecutivesPartner with AEs on account strategy for high-priority targets, including multi-entity and international expansion playsKeep NetSuite/CRM data clean: activity, account intelligence, and pipeline stage integrityHit and exceed a monthly quota of sales-accepted opportunitiesWhat We're Looking For:1–3 years in an SDR/BDR role with an outbound focus, ideally selling to IT or Operations buyers (managed services, device management, IT services, SaaS infrastructure)Comfort talking credibly about the device lifecycle — MDM, zero-touch deployment, refresh cycles, data sanitization — or the aptitude to get there fastA researcher's instinct: you'd rather send 30 sharp, signal-based messages than 300 generic onesCoachability, resilience, and clean written communicationExperience with CRM and sales engagement tooling (NetSuite, Hubspot, LinkedIn Sales Navigator a plus)Bonus: familiarity with the Apple enterprise ecosystem (Jamf, Kandji, ABM/DEP)Perks and Benefits:Comprehensive Medical, Dental, and Vision plans to keep you feeling your best401(k) with employer match—because your future mattersCompany-paid Life Insurance, plus HSA & FSA optionsEmployee Assistance Program (EAP) for real support when you need itAdoption Assistance to help grow your familyCommuter Benefits for an easier rideFree Coursera Professional Certifications to level up your skillsGenerous vacation & sick time, plus paid time off to give back to your communityWe designed this plan to reward pipeline quality, not activity theater:OTE: $95K–$105k DOEVariable paid per sales-accepted opportunity (AE-accepted, decision-maker engaged, next step booked) — with larger credit for opportunities matching our best-fit profile (bigger fleets, multiple geographies)A percentage of first-year billed revenue on closed-won deals you sourced — when your accounts grow, you get paid on that growthUncapped accelerators above quota; guaranteed ramp period for your first 3 monthsClear promotion path to Account Executive within 18–24 monthsAt ComputerCare, we welcome passionate individuals who have the unrestricted right to work in the United States, including natural citizens and Green Card holders.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.ComputerCare has spent more than 20 years building something rare in the IT world: a company where technical excellence and genuine human connection are valued equally. We're the trusted partner that IT leaders turn to when technology can't afford to fail. As a woman-owned business serving innovative companies worldwide, we combine certified technical expertise with a human approach. Whether it's managing complex device lifecycles for global teams or performing authorized repairs for Apple, Lenovo, HP and Dell devices, our work directly impacts how thousands of people stay productive every day. We never outsource our work because we believe in accountability, quality, and building lasting relationships—with our clients and as a team.Come join us in our mission of being the Human Side of Hardware!
4 days ago