About IOActive:IOActive, a trusted partner for Global 1000 enterprises, provides research-fueled security services across all industries. Our cutting-edge cybersecurity teams provide highly specialized technical and programmatic services including full-stack penetration testing, program efficacy assessments, and hardware hacking. IOActive brings a unique attacker’s perspective to every engagement to maximize cybersecurity investments and improve the security posture and operational resiliency of our clients. Founded in 1998, IOActive is headquartered in Seattle with global operations, including state of the art hardware hacking labs in Seattle, WA, Madrid, Spain and Cheltenham, UK.The Director of Services is a management role in IOActive's Professional Services Delivery organization. The Director leads a team of consultants delivering offensive security engagements, partners with the Senior Director and Sales on scoping engagements and account growth, and contributes to IOActive's broader services practice.The role is designed for an experienced security practitioner who is comfortable managing a team, ensuring delivery quality, and partnering with sales as well as other functions within an organization. The role reports to the Senior Director of Services and is positioned as a clear growth path: successful Directors at IOActive typically expand their team and account scope over time and move into Senior Director positions as the regional business portfolio grows.This role will be focused on clients and engagements located in the western region of the US. You MUST be located in this region to qualify for consideration.What You'll DoEngagement Oversight and Delivery QualityWork with sales, consultants, PM, and SMEs within the company to plan and scope prospective engagementsProvide active oversight on engagements led by your team, including scoping review, technical approach validation, and quality assurance before client deliverables are releasedServe as the senior escalation point for your team on technically or commercially complex engagement situationsJoin client meetings in a leadership and escalation capacitySupport proven project methodologies and heuristics to promote efficient and effective engagement flowEnsure methodology consistency and IOActive quality standards across your team's engagementsProvide technical judgment and direction when your team needs senior perspective on engagement decisionsSurface delivery patterns and operational themes to the Senior Director for regional or global improvementTeam Leadership and DevelopmentLead, manage, and develop a team of consultants spanning security professional service linesConduct performance reviews, career development conversations, and compensation recommendations using IOActive's competency framework and review processCoach team members through technical challenges, client situations, and career transitionsBuild a team culture grounded in IOActive's values: technical excellence, client impact, ownership, cultural intelligence, and bias to actionIdentify high-potential consultants and create development paths that prepare them for senior IC and management rolesOperations and Resource ManagementManage resource allocation, project staffing, and consultant utilization across your teamPartner with the Senior Director on engagement profitability, scheduling, and pipeline coverageOversee time and expense practices, project status reporting, and operational hygiene for your team's engagementsClient and Account PartnershipPartner with Sales and the Senior Director on new business and strategic accounts assigned to your teamMaintain working-level client relationships, particularly with Director, Security Architect, Engineering Lead, and Head of Product Security contactsTranslate technical findings into clear business risk language for client leadershipSupport proposal, SOW, and RFP development with delivery credibility and accurate scopingPractice Contribution and Market PresenceContribute to global methodologies, report and proposal templates, and intellectual property that improve delivery quality across IOActiveSupport business development efforts where your technical expertise and account relationships are neededBuild a personal profile through conference talks, published content, or community participation as opportunities ariseSupport team members in developing their own market profiles and technical reputationsWhat You'll BringExperience and Background6+ years in security professional services, including substantial hands-on delivery experience earlier in your career3–4 years in a management roleStrong technical background across at least two service lines, with the ability to provide credible technical guidance and quality oversight even where you are not the deepest specialist on the teamTrack record of building and developing consultants; visible record of mentoring others and supporting their growthExperience supporting business development through technical credibility and account partnership — you have helped Sales win or shape deals through your expertise and relationshipsCapabilitiesStrong client-facing presence at Director and Security Architect levels; comfortable in technical and commercial conversationsAbility to provide technical oversight and quality judgment without personally delivering engagementsEffective collaboration with Sales, Recruiting, Senior Director, and cross-functional partnersComfortable having direct performance conversations, including difficult ones, and managing through changeStrong written communication skills; willingness to develop public-speaking and external-presence skills over timeCredentialsBachelor's degree in Computer Engineering, Computer Science, analogous technical discipline, or equivalent experienceRelevant industry certifications (CISSP, OSCP, GPEN, GXPN, or equivalent offensive security credentials) strongly preferredWillingness to travel approximately 30% across the Western US regionWhat We OfferA chance to work with an industry leader in cyber securityAccess to world-class technical teams and researchA high-energy, collaborative team that values innovationFlexibility—work remotely or from the office as neededOpportunities for travelCompetitive compensation and performance-based incentivesBase salary target $150,000 - $200,000, plus bonusIf this sounds like your kind of challenge, we’d love to hear from you. Let’s talk!
17 days ago