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Responsibilities
The role: The Risk Strategy Execution Analyst is responsible for assisting in the implementation of strategies and treatments in the lending space, using coordination and communication skills to help with the execution of collections initiatives that optimize collections efficiency while keeping within policy and regulation.What you’ll do:Coordinate and facilitate the implementation of new treatments and strategies across lending productsDevelop detailed business requirements for small to mid-sized projects, and communicate those requirements among our partners; including Risk Infrastructure (R/I) and Engineering & Product Development (EPD)Assist with the implementation of strategic initiatives, ensuring visibility across several teams, including Legal, Compliance, Finance, EPD and R/IPerform post-implementation validation and suggest/implement solutions for effectively mitigating, monitoring and reporting on defectsIdentify key work streams within projects, and facilitate cross-departmental communication, including coordination of activities within major release timelinesEffectively develop internal mechanisms for tracking and reporting on project progress, including early detection and escalation of blockers and risks to avoid negative impact on collections effectivenessOffer creative solutions for driving initiatives forward despite roadblocksWork with Operations and EPD partners to identify gaps in system/operations process flows ensuring alignment of strategy/intent, execution, policies, state legalities, and regulatory guidelines as it relates to contacting delinquent customersWhat you’ll need:5+ years of collections and operations industry experience with a bachelor’s degreeStrong organizational skills, with the ability to keep multiple projects on track simultaneously, while recognizing and communicating risks and roadblocksAdvanced analytical and problem-solving skills to identify and resolve issues promptly; suggest alternative solutions; support SoFi’s overarching strategic goals relative to loss preventionEffective and collaborative communication skills (both verbal and written); including ability to translate business needs into detailed product requirements, and to quickly seek clarification to resolve ambiguitiesInnovative and capable of developing creative solutions to complex, data-driven problemsAbility to collaborate well with teammates and business partners in a remote work settingNice to have:Strong SQL experience to be able to perform testing validation at a data levelExperience working within a Snowflake environmentProject management experienceStrong collections industry knowledge, including a sound understanding of relevant regulations like FDCPA, TCPA, FCRA, and a working knowledge of the impact of CFPB’s Reg F on the collections landscapeCompensation and BenefitsThe base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!
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