About the Job The Clinical Talk Therapist is an active member of the Corporation’s clinical team and is responsible for moving us toward a world class clinical experience. This role impacts multiple stakeholders, including Participants, Clinical Specialists, and the Health Care Industry at large. The Specialist delivers the best quality of care to the Participant to help them reach the agreed upon goals for an improved quality of life and wellbeing. The Specialist partners closely with the Operations team to improve experiences of processes of efficiency and ease of access, as well as with the Clinical team to improve the delivery of clinical care and support.Compensation: Up to $124,300, based on licensure type/level, session volume, and bonus opportunities.Key Responsibilities Productivity standards may vary by customer contract, however below are the general standards that will apply:30 hours of direct counseling care per weekConcurrent note taking during sessionsTreatment plans and other documentation as requiredTreatment team meetings with the customer, as applicableWeekly Synchronous Health team meetingAdvocates for the Participant on decisions regarding meeting their clinical needsLiaises closely with Customer Success activities and requests, which advocates for the customer’s needs being metBrought successful models and techniques from other experiences and bodies of evidence to best support participantsSupports the development of materials for communication, outreach, and marketing of Synchronous Health’s services to participants, clinicians, partners, and within the industry at large (i.e. conference presentations, attending networking events, active in professional organizations, etc.)Serve as first point of contact for escalation for participants who are displeased with any aspect of their experienceReports to Operations team as second point of escalation if participants’ concerns are unresolvedKeep abreast of new developments in clinical care, including analog and digital techniquesOther duties as assignedRequirements Licensed LICSW, LMHC, or LMFT and living (license must be able to practice without supervision) in the state of MAInformed on state tele-health policiesComfortable with technology and conducting sessions via tele-healthCapability to build therapeutic relationship in virtual platformPolished, professional virtual presenceStrong ability to identify markers for appropriate level of care to meet patient needsExperience with treating a variety of conditions and disorders as part of a comprehensive treatment plan with an interdisciplinary teamAbility to use technologies as part of practice for administrative and clinical support (i.e. scheduling, notes, chat, web-based or app-based interventions)Must pass a background checkAbility to work remote, in a secure, private location (outpatient office or home office are acceptable; coffee shops are not acceptable)Access to smartphone, laptop, and internet connectionBilingual a plusBenefits An amazing team cultureProfessional development & advancement opportunities401K with 3% employer matchHealthcare, Dental, Vision, and life insurance benefitsPaid time off and paid holidaysProfessional EAP program for team members & householdAdditional coverage options available such as Short Term Disability, Long Term Disability, Group Accident Insurance
19 days ago