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Requirements and responsibilities
About the CompanyShiftCare is a fast-growing SaaS company transforming the way care providers manage their operations. Our platform simplifies scheduling, client management, billing, and compliance for care organizations, empowering them to deliver better outcomes with less administrative burden. With a strong customer-first mindset, ShiftCare is committed to innovation, reliability, and making a meaningful impact in the healthcare and support sectors.Job SummaryWe are seeking a results-driven and people-focused Sales Manager to lead and scale our sales team. This role is responsible for driving revenue growth, building a high-performing SaaS sales function, and developing strategies that align with ShiftCare’s expansion goals. The ideal candidate brings strong SaaS sales experience, a data-driven mindset, and a leadership style that inspires accountability, collaboration, and continuous improvement.Key Responsibilities Lead, coach, and develop a team of sales representatives to consistently meet and exceed revenue targets Design and execute scalable SaaS sales strategies across inbound and outbound channels Monitor and optimize the sales pipeline, forecasting accuracy, and conversion metrics Establish clear KPIs and performance standards, ensuring team accountability and growth Collaborate cross-functionally with Marketing, Customer Success, and Product teams to improve the customer journey Identify market opportunities and refine positioning to drive competitive advantage Drive a high-performance culture through coaching, feedback, and ongoing professional development Implement and optimize CRM and sales tools to enhance team productivity and reportingRequirementsMust-have: Proven experience in SaaS sales, with a strong track record of meeting or exceeding targetsDemonstrated experience managing and scaling high-performing sales teamsStrong understanding of SaaS metrics (e.g., ARR, MRR, CAC, LTV, conversion rates)Excellent leadership skills with a coaching-first, empowering leadership styleData-driven decision maker with strong analytical and problem-solving abilitiesExceptional communication, negotiation, and stakeholder management skillsExperience working in a fast-paced, high-growth environmentBachelor’s degree in Business, Marketing, or a related field (preferred)
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