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Responsibilities
Are you a German speaker? We are looking for German Customer Support Consultants to join the dynamic team. Are you a TV shows fan? Start your career in Greece in one of the world's leading entertainment services!Pack your bags for Athens and kick-start your career.What you will do:Communicating through chat & phone with subscribersAnswering how-to questions about paymentTroubleshooting streaming and content issuesAssisting subscribers with howto questions & navigating on NetflixRequirementsExcellent communication skills in GermanC1/C2 English skillsBachelor’s degree (preferred)Minimum 6 months of relevant customer care experienceGeneral understanding of online marketing products/services being supportedExcellent communication skillsEU PassportRelocation to GreeceBenefitsExcellent salary 14 salaries per yearMonthly performance bonus (up to 145€ gross)Relocation package coveredAthens based position (work from home policy) International career in a multicultural environmentTraining and familiarization phaseOpportunity to grow in a multinational companyOnly CVs in English will be reviewed
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