Senior People Ops Business Partner at Help Scout | Torre
Senior People Ops Business Partner
trending_up Invest in Torre
Help Scout

Senior People Ops Business Partner

Help Scout
Posted by
Diana Vargas
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Full-time

Legal agreement: Employment

Compensation
USD64k - 116k/year
location_on
Remote (anywhere)
Posted over 5 years ago

Responsibilities

• You’ll partner with managers and leadership to develop the people strategies needed to drive their business goals forward. This includes developing programs that focus on retention, engagement, recognition, and performance management. • You’ll be a coach to managers, helping them through difficult conversations, performance concerns, terminations, headcount planning, and career development discussions with their direct reports. You will approach all of these discussions through a lens of diversity, equity, and inclusion. • You will learn about our current process for performance management and take it to the next level. This will include updating how we approach self assessments, 360 reviews, individual goal setting, and performance improvement plans. As part of this work, you will play a key role in rolling out career ladders throughout the organization. • You’ll collect, analyze, and identify trends in qualitative and quantitative people-related data (including engagement surveys, off-boarding and on-boarding surveys, pulse surveys, etc.) to monitor and improve organizational health, and recommend new initiatives. • You will develop custom team learning and development programs, as well as deploy existing training focused on culture, company best practices, and career progression.
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