Solution Architect at Cprime | Torre

Solution Architect

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Full-time

Legal agreement: Employment

Compensation USD150k/year
location_on
Hybrid (United States)
Posted almost 6 years ago

Responsibilities


• Drive Atlassian tool solution design, architecture, and implementation with Cprime’s clients. • Be the go-to lead on all Tool usage, standard methodologies, and implementation. • Delight our customers throughout the delivery experience with consistent communication and expectation setting. • Architect and document technical solutions that align with client business objectives. • Identify and communicate gaps between client's current and desired end states. • Coach and mentor the project delivery team to ensure consistent performance and customer success. • Provide project status, progress, and potential delay information to Engagement Managers and team members. • Be a trusted support and escalation point for all Engagement Managers, team members, and customers on service-related issues. • Assist with delivery management processes and enforcement. • Assist in pre-sales scoping & project estimation efforts. • Provide scheduled and ad-hoc demos and trainings of all Atlassian Tools. • Lead and support all project and internal communications. • Manage multiple client deliverables and expectations in alignment with the Statement of Work and client needs. • Assist with management of partners and product feedback.