Position Overview: - We are a growing U.S.-based auto repossession and recovery company seeking a highly organized, responsible, and proactive Bilingual Repossession Operations Coordinator to oversee and support daily operations across multiple locations. - We are looking for someone with strong communication skills, excellent attention to detail, and the ability to monitor field operations, dispatch assignments, and ensure company procedures are followed correctly. Dispatching and Work Order Management: - Receive, review, assign, and dispatch vehicle repossession orders. - Monitor active assignments and follow up with recovery agents. - Keep work orders updated and properly documented. Recovery Database Network (RDN): - Manage and update repossession assignments in RDN. - Complete required procedures, case notes, and documentation. - Verify that all required information is accurate and complete. Field Operations Monitoring: - Monitor the company's internal application and operational dashboard. - Track recovery agents' activities and assignment progress. - Verify that all company locations are following established procedures. - Identify operational issues, missing documentation, and incomplete assignments. - Communicate with field agents and management to resolve issues. Skip Tracing: - Perform skip tracing using authorized resources and databases. - Research potential vehicle locations. - Provide relevant information to field recovery agents. - Document findings accurately and confidentially. Team Coordination: - Support and coordinate recovery agents across multiple U.S. locations. - Follow up on pending assignments and operational issues. - Provide daily reports and updates to management. - Maintain professional communication in English and Spanish.

Bilingual Repossession Operations Coordinator / Dispatcher & Skip Tracing Specialist

Emma

Responsibilities

Skills wanted:

Language(s) required:

ailyn alfonso Verified

Admin access needed