Sr Client Success Role at Veradigm | Torre

Sr Client Success Role

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Full-time

Legal agreement: Employment

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Remote (for United States residents)
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Emma of Torre.ai
18 days ago

Responsibilities


RESPONSIBILITIES Serve as the primary relationship owner for an assigned client portfolio across the full client lifecycle — from activation and adoption through renewal and expansionLead SBR and executive-facing updates; align Veradigm capabilities to client business priorities and strategic goalsProactively manage client health; identify at-risk accounts, own recovery plans, and coordinate cross-functional responseDrive cross-sell and upsell identification within the portfolio; document opportunities in Salesforce and collaborate with Sales to advance pipelineManage the renewal cycle with forward-looking forecast visibility; execute retention strategies that protect and grow portfolio revenueResolve escalated support, contractual, and financial issues on behalf of clients; serve as the primary internal advocate for client needsCompensation Range: $76,836-$106,803Compensation for this job is subject to market conditions, geographic considerations, the candidate’s unique skills and experience, state and local laws, and budget. Our commitment to pay transparency is a testament to our dedication to creating a fair, equitable, and inclusive workplace. By continuously analyzing market trends, staying abreast of changes in state laws, and making budgetary adjustments accordingly, we strive to ensure that our compensation practices reflect the value we place on our associates’ unique contributions and support their professional growth.Enhancing Lives and Building CareersVeradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work and to further their professional development. Together, we are In the Network. Interested in learning more?Take a look at our Culture, Benefits, Early Talent Program, and Additional Openings.Visa Sponsorship is not offered for this position.Veradigm offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings.