As a Senior Manager, Engineering for DevOps, Infrastructure, and Release Engineering, you will lead teams responsible for the reliability, scalability, and safe delivery of our SaaS platforms. This role owns the end‑to‑end release lifecycle— through CI/CD, environment promotion, and production deployment—ensuring releases are repeatable, observable, auditable, and low‑risk.You will balance senior‑level people leadership with deep technical oversight of release engineering systems, cloud infrastructure, and operational excellence. You will partner closely with Product Engineering, Quality Engineering, Security, and Operations to eliminate release friction, reduce deployment risk, and improve time‑to‑value without compromising stability or compliance.This role is ideal for an experienced leader who has lived through failed releases, scale pain, and operational incidents—and knows how to design systems and teams that prevent them from recurring.Your day to dayPeople & Organizational LeadershipLead, coach, and grow DevOps, Infrastructure, and Release Engineering teams across geographiesEstablish clear ownership and accountability across CI/CD, environments, and production readinessConduct regular 1:1s, performance reviews, goal setting, and career development planningHire, onboard, and retain senior DevOps and release engineering talentFoster a culture of operational ownership, blameless postmortems, and high availabilityRemove systemic blockers so teams can focus on building resilient delivery pipelines—not firefightingRelease Engineering & Delivery ExcellenceOwn the release engineering strategy for a SaaS platform supporting frequent, reliable deploymentsDesign and continuously improve CI/CD pipelines that support: trunk‑based or hybrid branching strategies; Automated testing gates (unit, integration, security, performance); Progressive delivery (feature flags, canaries, blue‑green deployments)Establish deployment standards, change classification, and risk levels across teamsReduce release toil, manual steps, and human error through automationDrive improvements in deployment frequency, change failure rate, and mean time to recovery (DORA metrics)Ensure consistent release processes across services, platforms, and cloud environmentProven experience implementing and operating observability for cloud‑based SaaS platforms, including metrics, logs, traces, and alertingAbility to integrate observability into CI/CD and release workflows to enable release confidence, faster incident detection, and reduced MTTRTechnical & Platform LeadershipProvide technical leadership across AWS, Azure, and GCP environmentsEnsure infrastructure and delivery pipelines follow security, compliance, and cloud best practicesPartner with Architecture and Security to enforce: Infrastructure as Code (Terraform, CloudFormation, ARM/Bicep); Secure-by-default deployments; Policy-as-code and guardrailsInfluence architecture decisions to improve operability, scalability, and release safetyGuide teams in designing systems that are observable, debuggable, and resilientNeeds a leader who treats releases as a product, not a task queueOperational Excellence & Incident ReadinessOwn production readiness standards and release go/no‑go criteriaEnsure clear incident response processes, escalation paths, and on‑call readinessLead post‑incident reviews with a focus on systemic fixes, not individual mistakesPartner with engineering teams to reduce operational load and deployment risk over timeCross-Functional & Executive CollaborationPartner deeply with Product, QE, Security, and Engineering leaders to align on release expectationsCommunicate risks, dependencies, and tradeoffs clearly to senior and executive stakeholdersRepresent DevOps and Release Engineering in customer, partner, and audit conversations as neededWhat you bring to the teamAt least 8 years of experience in software engineering, DevOps, or infrastructure rolesAt least 5 years managing engineering managers and/or senior technical teamsPrior hands‑on experience building and operating CI/CD pipelines for SaaS platformsStrong experience with AWS (primary), Azure, GCP.Deep understanding of: Release engineering principles; CI/CD automation; Infrastructure as Code; DevOps and SRE best practicesExperience supporting high‑availability, distributed systems in productionStrong track record improving reliability, deployment safety, and operational maturityExcellent communication, decision‑making, and stakeholder management skillsMust have hands on experience in these key tools and technologies (representative, not exhaustive list): CI/CD: GitHub Actions, GitLab CI, Jenkins, Azure DevOps; Infrastructure: Terraform, CloudFormation, ARM/Bicep; Containers & Orchestration: Docker, Kubernetes, Helm; Release & Governance: Feature flags (LaunchDarkly), change management automation; Observability: CloudWatch, Datadog, Prometheus, Grafana, OpenTelemetry; Security & Compliance: SAST/DAST tools, policy-as-code, secrets managementYou hold relentlessly high bar for release quality and operational safetyYou know when to slow down to move faster laterYou can say “no” to unsafe releases—and explain why with credibilityYou lead calmly during incidents and decisively after themYou model accountability, empathy, and engineering excellence in equal measureWhat we would like to see, but not requiredDemonstrable hands-on experience adapting to industry trends in automation and efficiency of code generation to modernize DevOps, CloudOpsCompensation: Compensation for this role is based on experience, skills, and location, and includes base salary plus eligibility for performance bonuses and equity grants.What you’ll get in returnUnlimited paid time off – recharge when you need itWork from anywhere – flexibility to fit your lifeComprehensive health coverage – multiple plan options to choose fromEquity for every employee – share in our successGrowth-focused environment – your development matters hereHome office setup allowance – one-time support to get you startedMonthly cell phone allowance – stay connected with ease