AI Automation and Sales Operations
Work Schedule: EST | 9:00 AM – 6:00 PM (Monday–Friday, 40 hours/week)
About Pearl Talent
Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund.
About the Role
This is an execution-heavy, automation-focused role blending lead sourcing, campaign coordination, and light client support—not a strategic account management position. You'll source leads using AI-powered enrichment tools, manage AI bot responses to inbound prospects, introduce warm leads to clients via email and text, set up email infrastructure for new client onboards, and monitor campaign deliverability. All prospect and client communication happens over email and text—no phone calls required.
Core Responsibilities
Lead Sourcing & Campaign Setup
Source approximately 1,000+ leads per week using AI-powered enrichment platforms connected to cold email infrastructure
Build and maintain lead lists for ongoing outbound sequences across multiple active client campaigns
Add sourced leads directly into cold email platforms (Instantly, Email Bison, etc.) to keep all campaigns fully populated
Set up email infrastructure for new client onboards, including domain purchases, inbox provisioning, and alias configuration
Monitor email deliverability metrics and flag or replenish any inbox below 50% delivery rate
Outbound Response Management & Lead Handoffs
Manage AI bot responses to 10–40 inbound prospect replies daily, reviewing and approving all bot-drafted emails before they are sent (human-in-the-loop quality control)
Draft professional, on-brand email responses as the outbound alias on behalf of clients
Introduce warm, interested leads to clients via email and text with relevant prospect context
Follow up on 5–10 outstanding leads daily to keep the pipeline moving and warm
Client Onboarding & Campaign Operations
Own the end-to-end onboarding workflow for new clients (approximately every other week), including campaign infrastructure setup and messaging alignment
Coordinate with founders on client-specific messaging, target audiences, and campaign parameters
Proactively reach out to clients when campaigns show low response rates or unusual patterns
Maintain ongoing, light communication with clients via email and group chats for logistical updates and troubleshooting
Automation Development & Workflow Optimization
Identify inefficiencies in current processes and propose or implement lightweight improvements without waiting for instruction
Experiment with new lead sources, outreach angles, and automation approaches
Stay current on emerging AI tools and features and assess fit for the company's operations
Build and maintain lightweight automations using N8N, Zapier, Make, Claude Code, or similar platforms to reduce repetitive work
Flag problems early and bring proposed solutions to leadership before escalation is needed
Requirements
Must-Have
Proven hands-on experience building automations or workflows using at least one of: N8N, Zapier, Make, or Lindy—you've built functional workflows, not just dabbled with the tools
Working proficiency with AI coding tools such as Claude Code, Codex, Cursor, or similar, with evidence of building lightweight scripts, workflows, or automations
Demonstrated engagement with emerging AI tools—you actively experiment with new platforms, follow AI tool releases, and can name tools you've learned in the past 90 days
1–3 years of hands-on experience in outbound sales operations, lead generation, B2B prospecting, or cold email campaign coordination
Professional written English at B2+ CEFR level minimum; all client interaction is email-based and written communication must require no editorial review
Prior experience working in early-stage startups or fast-growth companies (5–100 employees) where you adapted to evolving priorities and wore multiple hats
Nice-to-Have
Hands-on experience with cold email platforms such as Instantly, Smartlead, Lemlist, Apollo, or similar outbound tools
Familiarity with lead enrichment and data platforms including Clay, Deepline, ZoomInfo, Apollo, or comparable B2B databases
Background in B2B SaaS operations, digital marketing agencies, or early-stage startup environments
Experience managing, reviewing, or quality-assessing AI bot or agent outputs in production environments
Understanding of email deliverability fundamentals including domain warm-up, sender reputation, bounce management, and inbox health monitoring
Benefits
Competitive Salary: Based on experience and skills
Remote Work: Fully remote.
