Site Reliability Engineer (SRE) Manager at RH Visión - Recursos Humanos | Torre
Site Reliability Engineer (SRE) Manager
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RH Visión - Recursos Humanos

Site Reliability Engineer (SRE) Manager

RH Visión - Recursos Humanos
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Emma
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Full-time
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Hybrid (Monterrey, Ciudad Apodaca, N.L., México)
Posted 11 months ago

Responsibilities

We are launching a new delivery accelerator program and are seeking a Lead Site Reliability Engineer to guide our SRE practice and drive reliability at scale. The ideal candidate will not only design, build, and operate resilient infrastructure but also provide technical leadership, set best practices, and mentor 3 engineers to ensure the reliability and scalability of mission-critical products. Key Responsibilities * Provide technical leadership for the SRE team, setting standards for reliability, scalability, and security. * Lead the design and implementation of cloud infrastructure and drive adoption of automation, monitoring, and observability solutions. * Act as a primary point of escalation for complex technical issues, guiding resolution efforts and ensuring long-term stability. * Partner closely with customers, including LATAM stakeholders, to understand business needs and deliver reliable solutions. * Mentor and coach team members, fostering a culture of continuous improvement and operational excellence. * Collaborate with cross-functional teams to troubleshoot, resolve, and proactively prevent production incidents. * Champion innovation by identifying opportunities to optimize systems and processes, introducing new tools and practices where beneficial.
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