Customer Care Specialist at Tripadvisor | Torre
Customer Care Specialist
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Tripadvisor

Customer Care Specialist

Tripadvisor
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Full-time

USD75.4K - 100K/year

~COP150M - 200M/year

+ Equity

+ Bonuses

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Hybrid (Sydney, New South Wales, Australia)
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Published over 2 years ago

Requirements and responsibilities

TheFork is a leading dining platform across Europe and Australia, part of the big Tripadvisor family. We disrupted the restaurant industry 15 years ago with our unique model. We provide a flexible, multicultural and positive environment where everyone has the space to grow. We nurture this happy culture through our core values: We are better together - We act like an owner - We genuinely care for our users and customers - We believe in transparency - We never stop learning - Speed wins. We are looking for a wonderful Customer Care Specialist to join our team! If you love helping people and are positive, patient and cheerful, we want to meet you! It would be awesome if you have some technological knowledge and troubleshooting experience in a customer support environment, you know SevenRooms or you have worked with Salesforce. Responsibilities: - Answer to incoming requests via phone, email and chat. - Assist our customers if they have questions about our electronic reservation book, our website or app. - Put yourself in the customer's shoes and provide the most suitable answer or solution according to their specific needs.
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