Sales Associate, UGG at Deckers | Torre

Sales Associate, UGG

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Full-time

Legal agreement: To be defined

Compensation
USD15.2 - 17.8/hour
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retail store
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Posted about 2 years ago

Requirements and responsibilities


At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We’re driven by a clear mission: to bring the UGG brand to life through every interaction and evolve industry ideas by delivering experiences our customers desire. As a member of the Deckers Family, you represent our brands and deliver unique, personalized shopping experiences. Our Sales Associates are critical to the success of our stores. As a Sales Associate, it’s your job to create the best possible customer experience. It’s your job to listen to each customer and offer recommendations and current product knowledge in response to their needs. You also know how to communicate the UGG brand’s sustainability initiatives and social and ethical commitments to our customers while sharing your love and passion for our products. As a Sales Associate, you operate as part of dynamic team and you cooperate to achieve business goals. Responsibilities: - Create personalized shopping experiences for customers - Greet customers promptly and courteously as they enter the store - Address customer questions accurately and respond to them before they leave - Provide exceptional service from start to finish, including effectively communicating the return policy - Maintain a positive, cheerful attitude with customers and team members - Promote the store and brand image in all interactions, including adhering to a dress code - Provide exceptional customer service to in-store customers and those who call on the phone - Operate the cash register, handle money accurately, check inventory daily, ensure products are stocked and available for customers, and merchandise products in accordance with Visual Merchandising standards - Maintain a clean and well-organized back-stock area and employee break area, including daily vacuuming, sweeping, and dusting - Practice safety-consciousness and respond to theft in accordance with policies - Report to work on time and notify the Store Manager in advance if late or absent
Optionally, you can add more information later (benefits, pre-screening questions, etc.)
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