Medical Billing Specialist (PH | Remote) at OperationsArmy | Torre

Medical Billing Specialist (PH | Remote)

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Full-time

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Remote (anywhere)
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Emma of Torre.ai
3 months ago

Responsibilities


Job Title: Medical Billing Specialist or Revenue Cycle Management (RCM) SpecialistSchedule: Full-time | 45 hours/week | 9:00 AM - 5:00 PM PSTLocation: RemoteAbout the RoleWere seeking a detail-oriented Medical Billing Specialist to support the revenue cycle operations of a U.S.-based healthcare client. This role is primarily focused on reducing claim denials and recovering aging or stale claims. You'll be working directly in the clients billing system, managing claim queues, and communicating with payers to ensure timely and accurate reimbursement.This is an ideal opportunity for someone with experience in medical billing or claims follow-up who thrives in a fast-paced, process-driven environment.Key ResponsibilitiesLog into the clients billing system to review and manage denied or aging claimsWork claim queues to identify root causes of denials and submit appropriate documentation or correctionsMake outbound phone calls to insurance payers to check claim statuses, appeal denials, and resolve payment issuesEscalate recurring denial trends or system/process bottlenecks to the clients RCM leadMaintain accurate and detailed notes of all payer interactions and claim activitiesAssist with additional RCM workflows as needed to support clean and efficient revenue operationsQualifications1-3 years of experience in medical billing, revenue cycle management, or claims follow-upFamiliarity with payer portals and billing systems (e.g., Kareo, Athena, AdvancedMD, etc.)High attention to detail and ability to work independently on repetitive or process-heavy tasksStrong written and verbal communication skills in EnglishComfortable speaking with payers over the phone and navigating insurance systemsNice to HaveExperience with denial management and recovery of aged claimsPrevious work with U.S.-based healthcare providersBackground in a remote RCM role