Sycurio is redefining how enterprises handle payments across customer interactions. We replace fragmented, high-risk payment processes with a secure, API-driven platform that spans contact centers, digital channels, and payment systems.Our focus is simple: to protect every transaction, in any channel, without disrupting the customer experience, while enabling scale, automation, and compliance by design.The Sales Engineer is the technical lead in the sales cycle, responsible for guiding opportunities from discovery through solution validation to close. Acting as a trusted advisor to enterprise customers and partners, this role ensures technical alignment, accelerates deal progression, and protects solution integrity.This role is critical to:Driving high-quality pipeline progressionEnsuring accurate, scalable, and standardized solution designSupporting a solution- and value-led sales motionKey ResponsibilitiesSales Execution & Deal ProgressionOwn the technical qualification and solution design for assigned opportunitiesLead High-Level Design creation and ensure completion within defined timelinesIdentify and resolve technical blockers early to maintain deal velocityCustomer EngagementAct as the primary technical advisor to enterprise customers and partnersDeliver executive-level presentations and product demonstrationsTranslate complex technical capabilities into business value and outcomesBuild credibility across technical, operational, and executive stakeholdersSolution Design & DocumentationDesign scalable solutions leveraging template-based architecturesCapture and document customer requirements and use casesSupport proposal development with clear, commercially viable designsSales & Partner EnablementSupport AEs in customer meetings, workshops, and deal strategyRespond to RFIs/RFPs with structured, high-quality technical inputTrain and enable channel partner Sales EngineersContribute to continuous improvement of demo environments and assetsExoerience RequiredMandatoryProven experience as a Pre-Sales / Sales Engineer in enterprise SaaS environmentsStrong expertise in either:Contact Centre (CCaaS, telephony, IVR, CRM integrations)Payments / PCI-compliant systemsExecutive-level presentations and demosRFx responses and tender processesExperience designing scalable, standardized solutionsExcellent communication skills (written and verbal)Technical & Domain StrengthAPI-based architecturesCloud environments (AWS preferred)System integrations across CCaaS, CRM, and payment ecosystemsAbility to translate technical requirements into commercially viable solutionsBehavioralStructured, disciplined approach to pipeline progressionHigh ownership and accountability in deal executionAbility to operate under pressure with multiple concurrent dealsCollaborative mindset across Sales, Product, and Delivery teamsDesirableExperience with PCI DSS compliance frameworksExposure to omnichannel payment solutions (voice, IVR, digital, chat)Experience working with channel partners and OEM modelsBenefits & Culture:We offer a competitive salary of up to $200,000 OTE and bonus plan, healthcare and dental, 401k, a discount platform, access to LinkedIn Learning for ongoing professional development, and an excellent PTO offering.Sycurio is well funded and growing fast, you’ll be joining an organization that combines an entrepreneurial ‘start-up’ culture with the professionalism of a mature and established business. This is a fabulous opportunity to gain experience on a variety of commercial matters of an international business.An Equal Opportunity Employer: Sycurio believes that all persons are entitled to equal employment opportunity. The Company will not discriminate or tolerate discrimination against any employee or applicant because of race, color, creed, religion, genetic information, sex, sexual orientation, national origin, age, status with regard to public assistance, marital or veteran status, disability or any other characteristic protected by local, state or federal law. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination. Disabled applicants may request any reasonable accommodation needed to enable them to complete the application process.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.