Report Writer and Operations Associate at Lightwork Home Health | Torre
Report Writer and Operations Associate
Report
Lightwork Home Health

Report Writer and Operations Associate

Lightwork Home Health
Posted by
Jay Devram
Emma
Emma
You'll empower clients with critical health insights by meticulously crafting detailed reports and optimizing operations.
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Full-time

Legal agreement: Employment

Compensation
USD2k - 3k/month
Negotiable
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Remote (specific timezone)
public
GMT-11:00 to GMT-05:00
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Posted 3 days ago

Requirements and responsibilities

We are looking for a Report Writer and Operations Associate to help run a core part of the business. Your primary focus will be writing and editing detailed home health reports for our clients. You will also keep customer follow-up, internal systems, and day-to-day operations organized and moving. Report Writing and Delivery: - Draft and edit detailed client reports. - Manage the outstanding report tracker. - Coordinate delivery timing, revisions, QA, and handoffs. - Maintain report SOPs and checklists to improve speed and consistency. Customer Follow-Up and Research: - Draft answers to customer questions. - Keep follow-up organized so nothing falls through the cracks. - Research product recommendations and building product options. Internal Systems and Operating Support: - Build and maintain SOPs, checklists, internal trackers, and ownership documents that keep the business organized. - Own weekly dashboard assembly and help keep recurring tasks, follow-up, and process gaps visible. Required: - Strong written English and excellent attention to detail. - Prior experience with technical or scientific writing, research, or other detail-heavy writing work in English. - Organized, reliable, and comfortable managing many moving parts without constant supervision. - Ability to work mostly US hours with majority overlap with 9:00 AM to 5:00 PM PT. Nice-to-Haves: - Genuine interest in health and environmental toxin exposure. - Previous experience in operations, especially roles where you managed many moving parts across internal systems, customers, or execution. - Uses AI tools such as Claude and ChatGPT to speed up writing, research, and operations. - Comfortable working in Google Drive, Close CRM, and similar tools.
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