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about 2 months ago
Requirements and responsibilities
About WisdomWisdom blends industry expertise with advanced technology to make dental practices work better for everyone involved. They are a fully distributed, remote-first team with employees across the US.About The RoleOur Insurance Billing Specialists focus on keeping insurance billing moving by submitting claims, posting dental insurance payments, and working insurance aging reports for customers. As an Insurance Billing Specialist, you will:Prepare and submit dental insurance claims promptly and accurately, following up as necessary to ensure prompt payment and resolve issues or discrepancies with insurance companies.Post insurance payments and adjustments to patient accounts, reconciling insurance payments with the PMS and investigating any discrepancies.Monitor and manage accounts receivable, ensuring timely collection of outstanding insurance balances and running regular AR reports to identify trends and areas for improvement.Partner directly with offices and insurance companies, acting as the primary point of contact for insurance-related inquiries and regularly communicating challenges and successes.Coordinate with dental offices to ensure accurate coding and documentation for all insurance claims.Why Wisdom?Work remotely alongside a fully remote team.Flexible hours.Support and inclusion regardless of background, with tools, training, and community support.A better experience for billers through technology that saves time.We’d Love to Hear From You If You HaveAt least 5 years of experience in dental insurance claim submission, claim posting, and AR management.Minimum of 8 hours per week of availability during standard business hours (Monday–Friday, 8am–5pm CST).Strong knowledge of dental insurance plans, procedures, and coding.Exceptional problem-solving skills and the ability to handle complex billing issues with care and a commitment to patient confidentiality and data security.Excellent communication, interpersonal, and follow-up skills.Proficiency in dental practice management software (e.g., Dentrix, Eaglesoft) and Google Workspaces.
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