Customer Service Associate (Work From Home) at American Income Life Insurance Company | Torre
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Customer Service Associate (Work From Home)

You'll empower working families by guiding them to optimal supplemental benefits and financial security.
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Full-time

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Shared by
Emma of Torre.ai
14 days ago

Requirements and responsibilities


We are looking for driven, people-focused individuals to join a long-standing supplemental benefits organization that has been supporting families across North America for over 65 years. As our team continues to expand into new areas, we are seeking dependable Benefits Representatives who are motivated, coachable, and interested in building a long-term career.About the RoleIn this position, you will work with members who are seeking information about their available benefit options. Your role is to provide clear guidance, answer questions, and help each member better understand the programs and services available to them.You will also review existing coverage details, assist with identifying suitable options, and ensure each interaction is handled with professionalism, accuracy, and care.Key DutiesConnect with members who have questions about their benefitsExplain available programs and services in a simple, professional mannerGuide clients through their options and next stepsStay updated on current company programs and product informationReview member needs and help identify more cost-effective solutions when availableMaintain accurate records and provide a high level of serviceIdeal BackgroundCustomer service, sales, hospitality, or related experience is an assetStrong communication and interpersonal skillsOrganized, reliable, and able to manage multiple prioritiesPositive, professional, and solution-focused attitudeComfortable working independently and within a team environmentWe’re Looking for Someone Who IsSelf-motivated and eager to growCoachable and open to learningConfident speaking with clientsAble to stay professional under pressureFocused on creating a positive member experienceWhat We OfferFull hands-on training providedWeekly compensationBonus opportunitiesResidual income potentialRemote work flexibilityCompany-sponsored travel incentivesCareer advancement and leadership development opportunitiesIf you are ready to grow with a supportive team and build a meaningful long-term opportunity, apply today to learn more.
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