About SewerAI CorporationSewerAI is transforming underground infrastructure management through AI-powered inspection and risk analysis. Our platform helps contractors, engineering firms, and utilities unlock valuable insights from sewer inspection data—turning hours of manual video review into actionable intelligence in minutes. After doubling our customer base over the past year, we’re now entering an exciting phase of accelerated growth.About the RoleSewerAI is looking for a Forward Deployed Engineer to join our Engineering team. This role sits at the intersection of customer discovery, project management, and deep technical execution—and is critical to ensuring customers successfully deploy, integrate, and operationalize our platform within their existing systems and workflows.You’ll own complex implementations end-to-end: data migrations, ETL workflows, scripting, API integrations, SaaS-to-SaaS connectivity, and system configuration—often working with large, inconsistent, and imperfect datasets across multiple systems.Success here requires strong problem-solving, comfort with ambiguity, and the ability to translate complex technical concepts into clear, practical guidance for customers. This role directly impacts customer success, product adoption, and company growth.What You'll DoCustomer Discovery & Scope ManagementLead technical discovery sessions to understand customer systems, data, workflows, and constraintsDefine implementation scope, timelines, and deliverables in collaboration with Customer Enablement, Sales, and EngineeringTranslate customer requirements into clear technical plans—including mappings, transformations, and integration designIdentify risks early, especially around data quality, system compatibility, and workflow complexitySet clear success criteria and validation strategies; manage customer expectations throughoutProject Management & Implementation DeliveryOwn Professional Services projects from kickoff through final deliveryDrive timelines, milestones, and cross-team coordinationMaintain detailed documentation of configurations, mappings, and integrationsTake full ownership of outcomes—data correctness, system behavior, and usabilityCommunicate clearly with both technical and non-technical stakeholdersData Migration, ETL, Scripting & IntegrationsPerform data imports, exports, and transformations between systemsDesign and execute ETL workflows for structured and semi-structured dataWrite scripts to automate data transformation, validation, and migration tasksBuild and manage ingestion pipelines for files, databases, APIs, and media datasetsIntegrate systems using APIs, webhooks, and custom scriptsConfigure SaaS-to-SaaS integrations and automation workflowsWork across tools including AWS (S3, Lambda, IAM), REST APIs, Temporal (or similar orchestration), Zapier/Celigo, and SQL/CSV/JSON/media datasetsData Mapping, Validation & ReconciliationDefine field-level mappings between legacy systems and platform data modelsReconcile source and target schema differences; ensure referential integrityHandle real-world data issues: missing fields, inconsistent formats, duplicates, schema driftValidate data through sampling, QA checks, and full-scale verificationTroubleshoot mismatches across files, metadata, APIs, and database recordsExecute staged migrations and validation before full production rolloutCustomer-Facing Technical ConsultingEngage directly with customer technical teams, managers, and stakeholdersExplain technical topics in clear, practical termsGuide customers on best practices for data structure, workflows, and integrationsRecommend implementation approaches based on real-world constraintsPush back on infeasible solutions with clear reasoning and alternativesServe as the trusted technical advisor through onboarding, expansion, and complex deploymentsInternal Collaboration & ToolingPartner with Product, Engineering, Customer Enablement, and SupportBuild scripts, utilities, and templates to improve implementation efficiencyCreate repeatable patterns for migrations, integrations, and onboardingContribute to internal documentation and playbooksProvide product feedback based on real customer use casesHelp scale Professional Services delivery through better tooling and automationWhat We're Looking ForRequired Experience4+ years in Professional Services, Solutions Engineering, Implementation Engineering, or a similar customer-facing technical roleProven track record managing end-to-end technical implementations or migrationsExperience working directly with customers in technical environmentsStrong problem-solving ability in ambiguous, real-world situationsClear communicator with both technical and non-technical audiencesRequired Technical SkillsScripting experience—Python, JavaScript, Bash, or similarStrong SQL and relational database fundamentalsETL workflows and data migration experienceAPI and system integration experienceComfort working with large, inconsistent, or unstructured datasetsFamiliarity with cloud platforms (AWS preferred)Ability to troubleshoot across multiple systems (DB, API, files, UI)Experience automating workflows or data processesExperience with AI code toolsNice to HaveGIS, asset management, or infrastructure software experienceLegacy system data migration experienceLarge-scale data ingestion or media dataset experienceSaaS or high-growth startup environment experienceEnterprise customer support experienceWhat Success Looks LikeComplex implementations delivered on time and trusted by customersData migrations that are accurate, validated, and production-readyIntegrations that work reliably across systemsCustomers who feel confident in their technical decisions and workflowsInternal teams who rely on you for the hardest implementation problemsProfessional Services processes that become more scalable over timeCompensation & BenefitsCompensation: $160,000 – $180,000Benefits include:Medical, Dental, Vision, Basic Life, 401(k), and moreUnlimited PTOTools you need to get the job doneCompetitive salary and potential equity-based remunerationWhy SewerAISewerAI is transforming how municipalities and contractors inspect, analyze, and manage sewer infrastructure across the country—combining AI, geospatial analysis, and modern web technology to solve a real-world problem that affects communities nationwide. Professional Services Engineers are at the heart of making that mission real for every customer we serve.SewerAI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Why Join SewerAI?Join the fastest-growing team in wastewater tech and help modernize critical infrastructure with AI. You’ll own high-visibility projects, influence how our brand meets the market, and see your work drive measurable impact for customers and communities.
