Rider’s Advantage is a leading provider of powersports F&I products and dealership support solutions. We partner with dealerships across the country to deliver innovative protection products, operational support, and exceptional customer experiences.Our team is committed to helping dealership partners succeed through responsive service, strong communication, and trusted expertise. We take pride in building lasting relationships and delivering solutions that help our dealers grow their businesses while serving their customers effectively.We are looking for an Account Executive Support to serve as a key connection between Rider’s Advantage, our dealership partners, and our internal teams. In this role, you will support dealer onboarding, operational questions, customer communications, and ongoing relationship management while helping ensure a seamless experience for our partners.What You'll DoDealer Support & Relationship ManagementSupport dealership onboarding and operational setup activitiesAssist dealership personnel with remittance procedures and payment-related processesServe as a trusted resource for dealership questions and operational supportBuild strong relationships through consistent communication and follow-upIdentify dealer concerns, opportunities, and trends and communicate them to leadershipCustomer & Partner CommunicationRespond to dealer and customer inquiries through phone, email, and digital communication platformsDeliver prompt, professional, and solution-oriented serviceProvide contract holders with general guidance regarding contracts and claimsEnsure a positive and consistent customer experience across all interactionsAccount & CRM ManagementMaintain accurate CRM records and dealer activity documentationTrack dealer communications, tasks, follow-up items, and ongoing needsManage organized workflows and ensure timely follow-up on outstanding issuesAssist with collections follow-up and remittance-related concernsOperational SupportDevelop expertise in Rider’s Advantage products and programsSupport dealerships with iTap Menu questions and troubleshootingAssist dealerships transitioning through operational changes and new processesCoordinate with operations, accounting, claims, and leadership teams to resolve issues efficientlyWhat Makes You SuccessfulYou’ll be successful in this role if you enjoy building relationships, solving problems, and helping customers succeed. You are highly organized, responsive, and proactive in your communication, ensuring that dealership partners receive timely support and guidance.You thrive in a remote environment, can manage multiple priorities effectively, and take ownership of delivering excellent service while maintaining strong attention to detail.Basic QualificationsStrong communication and interpersonal skillsExcellent organization and follow-up abilitiesAbility to manage multiple priorities in a fast-paced environmentStrong attention to detail and documentation accuracyAbility to work independently while collaborating effectively with a teamSelf-motivated and comfortable working in a remote environmentPreferred QualificationsExperience in powersports, automotive, F&I, warranty, or dealership environmentsExperience supporting dealer relationships, customer service, or account management functionsExperience using CRM systems and tracking customer interactionsFamiliarity with collections processes or operational support activitiesExperience using communication platforms such as PodiumThis Role Might Be a Great Fit If You…Enjoy helping customers and partners succeedLike balancing relationship management with operational supportThrive in fast-paced environments where every day is differentTake pride in being organized, responsive, and dependableWant to build long-term business relationships rather than focus solely on salesWhat We OfferCompetitive compensationHealth, dental, and vision insurancePaid time offOngoing training and professional developmentCareer growth opportunitiesRemote work environmentSupportive and collaborative team cultureAt APCO, the way we work matters just as much as the results we deliver. Our values guide how we work, how we partner, and how we deliver results.We C.A.R.E.Committed – We build strong, high-trust relationships with our partners and each other.Accountable – We take ownership of outcomes and hold ourselves to the highest standards of performance and integrity.Results-Driven – We focus on delivering measurable outcomes that create value for our partners and our business.Excellent – We strive for excellence in everything we do while balancing short-term performance with long-term success.If you're excited about joining a team that values collaboration, accountability, and continuous improvement, we'd love to hear from you.

Account Executive Support - Rider's Advantage

Emma

Requirements and responsibilities

Skills wanted:

Language(s) required:

Tony Wanderon

About APCO Holdings:

www.apcoholdings.com/

Admin access needed

Payment confirmed

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