The Security Account Manager (SAM) serves as a trusted security advisor and engagement lead for a portfolio of strategic, high-visibility customers and has a Cloud Based Security Background. This role combines a consulting-style approach with ongoing account security governance. The SAM partners with Sales, Customer Success, Support, Cloud Operations, and Product/Security teams to reduce risk, improve customer security posture, and drive adoption of cloud security best practices.Key ResponsibilitiesAct as the primary security point of contact for assigned strategic/critical accounts.Build multi-threaded relationships with customer security leadership (CISO org), IT, risk/compliance, and engineering teams.Lead security governance cadences (e.g., monthly/quarterly) including security posture reviews, risk discussions, and roadmap alignment.Conduct discovery to understand customer environments, threat models, regulatory requirements, and business priorities.Advise on cloud security controls and best practices: IAM/SSO/MFA, least privilege, key management/encryption, network segmentation, logging/monitoring, vulnerability management, configuration baselines, and secure SDLC.Partner with internal security specialists to address complex topics (e.g., crypto/KMS/HSM, workload isolation, data residency, Zero TrustQualificationsDemonstrates strong understanding of cloud architecture (and products – OCI, AWS, Azure, etc.) and can clearly describe components, data flows, trust boundaries, and shared responsibility across IaaS/PaaS/SaaS. Able to translate architecture into security posture implications, risks, and recommended controls for enterprise customers.Background in security consulting (Big5 Type), cloud security architecture, or enterprise risk/GRC for regulated industriesSecurity certifications (one or more): CISSP, CISM, CCSP, GIAC, ISO 27001 LI/LA (as relevant)Experience with complex escalations and cross-functional leadership in matrixed organizationsFamiliarity with customer security assurance processes (questionnaires, audit requests, pen test coordination, attestationsExperience 3-4 yearsContract: $80 - $100/hour
