OverviewWe are seeking a highly organized, detail-oriented Executive Assistant / Operations Coordinator to support a founder in the beauty and hair industry across multiple businesses. This is a remote, full-time role focused on administrative support, client communication, backend operations, and ensuring nothing falls through the cracks across several brands.The ideal candidate has excellent written English, strong organizational skills, and is comfortable managing multiple workflows simultaneously. Experience with Shopify or the beauty/hair industry is helpful but not required.About the BusinessesThe role supports three interconnected businesses:A personal hair/beauty services brandA hair product/e-commerce businessA hair education/training businessEach business has existing systems and processes in place, including Loom training videos and documented workflows.Key ResponsibilitiesExecutive & Administrative SupportManage and respond to client email inquiriesCoordinate client bookings and schedulingSend intake forms, documentation, and onboarding materialsEnsure all client communication is professional and error-freeMaintain organization across calendars, inboxes, and workflowsFollow established SOPs and internal processesSocial Media & Communication MonitoringMonitor Instagram and social media DMs for inquiriesRespond to basic customer messages and commentsEscalate important opportunities or high-profile inquiriesEnsure no inbound communication is missedShopify & E-Commerce SupportUpload products and images to ShopifyFormat and publish product listingsAdd product descriptions and organize backend contentMaintain accuracy and consistency across the websiteEducation Business SupportTrack student enrollments and participationMaintain spreadsheets and recordsSend login credentials and course access informationRespond to student inquiries and administrative questionsRequirementsExcellent written English and grammarStrong attention to detailHighly organized and reliableComfortable managing multiple prioritiesAbility to follow systems and processes independentlyProfessional communication styleExperience with:Gmail / email managementGoogle Sheets or ExcelShopify (basic backend experience preferred)Administrative support / EA tasksPreferred QualificationsExperience supporting founders or entrepreneursExperience in beauty, hair, wellness, or personal branding industriesFamiliarity with social media management tools and platformsPrevious remote assistant or operations support experienceIdeal CandidateThis role is best suited for someone proactive, dependable, and detail-oriented who enjoys keeping operations organized behind the scenes. The ideal person is comfortable working independently, communicating professionally, and ensuring every task is completed accurately and on time.Why Join Assist World?100% REMOTE$50 birthday bonus$200 testimonial bonus$500 entry monthly raffleNO TRACKER. NO PROBLEMWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Executive Assistant & Operations Coordinator | Hair & Beauty Industry

Emma

Responsibilities

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About Assist World:

assistworld.site

Admin access needed