Junior Customer Success Manager

UMAI Restaurant Software

Emma

You'll empower restaurants to thrive, shaping product evolution and enhancing hospitality's future.

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Full-time

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Remote (for Portugal residents)

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about 1 month ago

We’re looking for a Junior Customer Success Manager to help our restaurant partners win. If you can explain tech to a busy chef in 30 seconds and love the hospitality scene, this is for you!Your RoleOnboard: Guide new restaurants from setup to "power user" statusConsult: Help owners boost reservations and master their CRMAnalyze: Spot trends, prevent churn, and improve our productAdvocate: Turn customer feedback into real product updatesYou Profile0–2 years in CS or a client-facing role (SaaS is a plus!)Fluent English (Portuguese is a strong advantage)Organized & Empathetic: You care about the "why" behind the data

About UMAI Restaurant Software:

UMAI is an analytics-based software using state-of-the-art technology to improve the performance and experience of hospitality-based businesses and their guests. Our SaaS platform removes operational headaches and helps businesses run a better bottom line by offering tools such as reservation and waitlist management, deep analytics, marketing automation, and private feedback — all resulting in happier, repeat customers. Welcome to the future of hospitality technology. Everything we do, we do for the industry.

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Domain created: Feb 2020

www.umai.io/

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