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3 months ago
Requirements and responsibilities
Hi! We're Tendril 👋We're a fast-growing sales acceleration company born in 2020 — right in the middle of a pandemic. Our founders needed to sell more with fewer people, so they figured out how to help their team not just meet targets, but exceed them. That discovery — that every salesperson has far greater potential with the right support — is what Tendril is built on.Today, Tendril delivers a full suite of outbound sales solutions — from agent-assisted dialing and data enrichment, to nearshore staffing and fractional sales leadership — to companies ranging from early-stage startups to market leaders. We're headquartered in Oxnard, CA and operate across the US, Canada, and Mexico.We believe technology should create access to reliable, well-compensated employment no matter where you live. We practice full transparency in everything we do and treat every team member — in every country — fairly and with respect. At Tendril, it's always "We Before Me." We use every product we build and we never stop improving.💼 About the RoleWe're looking for a sharp, process-driven Revenue Operations professional to own and scale our internal outbound sales engine — fully remote from Mexico. You'll sit at the intersection of data, technology, and sales strategy — building the infrastructure that powers our pipeline, improving conversion at every stage of the funnel, and equipping the sales team with the tools and intent signals they need to close more deals.This is a high-impact, hands-on role. You won't just analyze — you'll build, launch, and optimize.🚀 What You'll Be DoingOutbound Sales InfrastructureOwn and operate the full outbound tech stack: Salesforce, Outreach, Apollo, Clay, Warmly, and HubSpotDesign, build, and optimize multi-channel outbound sequences (email, LinkedIn, phone) in OutreachManage lead routing, territory logic, and pipeline hygiene in Salesforce and HubSpotImplement automation workflows that reduce manual effort and boost rep productivityIntent Signals & Data EnrichmentMonitor and action buyer intent signals using Warmly and similar platformsEnrich contact and account data with Clay — build dynamic enrichment workflows across databasesSegment and prioritize target accounts based on ICP fit, engagement, and in-market signalsMaintain clean, complete, and enriched data flowing throughout the CRM at all timesWebsite Conversion & Top-of-FunnelPartner with marketing to optimize website form conversions — A/B test CTAs, form fields, and placementsImplement and manage lead capture tools and chatbots to convert inbound trafficBuild lead scoring models that surface high-intent visitors to the sales team in real timeTrack and report on top-of-funnel KPIs: traffic-to-lead rate, MQL volume, and lead quality scoresReporting & Revenue IntelligenceBuild and maintain dashboards in Salesforce and HubSpot giving leadership real-time pipeline visibilityAnalyze outbound performance (reply rates, meeting rates, conversion) and drive improvementsIdentify funnel bottlenecks and propose data-backed solutionsDeliver regular reports on outbound activity, funnel health, and pipeline contribution✅ What You'll NeedMust Have3+ years in Sales Operations, Revenue Operations, or Sales EnablementProven experience owning and optimizing outbound sales motions end-to-endDeep hands-on experience with Salesforce (admin or power user level)Working experience with Outreach or a comparable sales engagement platformPractical experience with Clay for data enrichment and automation workflowsFamiliarity with intent data platforms — Warmly, 6sense, Bombora, or similarExperience optimizing website conversion — forms, lead capture flows, CTAsStrong analytical mindset — comfortable building dashboards and interpreting funnel dataBased in Mexico and available Mon–Fri, 8 AM–5 PM CTEnglish proficiency (written and verbal) — bilingual (EN/ES) preferredNice to HaveExperience with AI-powered prospecting and personalization at scaleFamiliarity with Account-Based Marketing (ABM) strategyHubSpot Operations Hub or Marketing Hub certificationSalesforce Admin certificationExperience working closely with AEs and SDRs in a fast-growing SaaS or tech environment🛠️ Tech StackYou should have hands-on experience with most of the following tools:CRM & Marketing Automation: Salesforce · HubSpotSales Engagement: Outreach · ApolloIntent & Visitor Intelligence: Warmly · 6sense · BomboraData Enrichment & Automation: Clay · ZoomInfo · Clearbit🌎 Life at TendrilPeople Come First: We employ people globally and believe in reliable, fair employment for everyone — regardless of where they live.One Team Mindset: We encourage everyone to understand every role. Cross-functional curiosity is celebrated and role changes are welcome.Trust & Transparency: “We Before Me” is not a slogan — it is how we make decisions. No one gets left behind, and no one is taken advantage of.Always Evolving: We use every product we build and we never settle. Your feedback directly shapes how we grow as a company.Competitive salary + performance-based bonus100% remote — work from anywhere in MexicoFlexible autonomy — we measure output, not hours on a clockDirect access to leadership and a real seat at the revenue strategy tableFast-moving, collaborative environment where your work creates immediate impactAccess to a top-tier tooling budget📩 How to ApplyAll applicants must include a short audio or video introduction using vocaroo.com (or a brief Loom), and paste the link in your application email.In your intro, answer these three questions:Walk us through one outbound campaign or RevOps workflow you built — what was the result?Which tool in our tech stack do you know best, and how have you pushed it beyond basic usage?What does a healthy sales funnel look like to you, and how do you know when something is off?Applications without the audio/video intro will not be reviewed.📧 careers@tendril.usSubject line: RevOps Application — [Your Name]Or apply directly at: tendril.us/careers