Travel Agent - Hotels (Remote)

Hopper

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Full-time

Legal agreement: To be defined

Compensation USD35k/month

Non-negotiable

Hybrid (Colombia)

Posted almost 6 years ago

• Help customers via chat, email and voice to ensure they have the best possible experience (most teammates tend to speak to 40+ customers every day). No scripts, human conversation only. • Work out of multiple reservation systems and a variety of internal tools and systems to assist guests with Hopper hotel bookings • Help users navigate the Hopper app, troubleshoot bugs and provide guidance on new features • Constantly prioritize and re-prioritize a high volume of incoming travel requests for hotel bookings • Provide an exceptional level of customer support to all users who reach out • Experiment: we are an adventuresome bunch so expect that anything and everything can change!

Discover your cultural fit with the team

Jobs posted: 320

Candidate review speed: ~40 minutes

Signalers: 166

User since: Dec 2022

email verified

About Hopper:

Hopper is a global travel platform that powers Hopper’s mobile app, as well as partners' direct channels via HTS (Hopper Technology Solutions). Hopper combines a best-in-class travel agency, industry-leading e-commerce, and proprietary financial services to help users travel better — and partners earn more. To do this, the company developed several unique fintech ancillaries that address everything from pricing volatility to trip disruptions. Through HTS, Hopper’s B2B business, the company supercharges its partners’ direct channels with its full suite of offerings. Hopper sells billions worth of travel and travel fintech every year. The Hopper app has over 120 million downloads, and 70% of users are Gen-Z and Millennials travelers. HTS powers many of the world’s leading brands with travel fintech ancillaries, partner-branded travel portals, and industry-leading e-commerce. Hopper’s proprietary fintech ancillaries include Price Freeze, Cancel for Any Reason, and Flight Disruption Assistance. To find out more about the Hopper app, visit Hopper.com; for more on HTS, visit hts.hopper.com.

mission:

Combining a best-in-class travel agency & proprietary fintech to help users travel better — and partners earn more.

Reputation:

Jobs posted: 2

Signalers: 64

www.linkedin.com/company/hopper/

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Travel Agent - Hotels (Remote)

Responsibilities

Skills wanted:

Language(s) required:

Frederic Lalonde

Former Torrex