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Posted about 2 months ago
Requirements and responsibilities
🌍 About the Program SquadThe Program Squad is a team that spans the entire technical stack, and is focused on providing the functionality merchants need to create and manage effective loyalty programs. They are responsible for building and maintaining features that influence repeat purchase rates, optimizing program configuration, enhancing the shopper journey, and improving the merchant experience. The team takes an iterative and experimentation-based approach to crafting functionality that delights users and feels native to the Shopify platform.🛠 What You’ll Work OnWrite, test, instrument, document, and maintain software for Smile.io.Review code and provide thoughtful, constructive feedback for your team.Collaborate closely with Product, Design, and Engineering teams to build new features.Support a highly available service used by millions of users on a daily basis. Champion productive technical discussions and foster collaboration within the team.🧰 Our Tech StackUser Facing ApplicationsRuby on RailsEmber.jsReactTypescriptHTMLCSSServicesRubyData LayerPostgreSQLElasticSearchKafkaAmazon Simple Queue ServiceSnowflakeMetabaseEnvironment & InfrastructureGitHubDataDogAmazon Web ServicesTerraformVaultHelmKubernetes👋 Who You ArePossess a minimum of 5 years of technical experience in software engineering or a related field, with senior-level expertise in Front-End development and hands-on experience across the full stack.Have expert-level proficiency from professional work experience in modern Front-End frameworks (Ember.js and/or React using TypeScript).Have working proficiency in back-end development, with experience building, maintaining, and debugging server-side systems.Have experience with Ruby on Rails or another back-end framework/language; Ruby on Rails experience is highly valued but not required.Have experience using AI tools to solve real-world engineering problems: improving developer productivity, code quality, and product outcomes.Curious, adaptable, and excited about how AI is reshaping software development.Skilled in utilizing observability tools such as DataDog and Grafana to troubleshoot multi-system level issues effectively.Experienced with Postgres or similar databases.Experienced in building and maintaining high-traffic systems.Experienced in test automation practices.Familiar with agile methodologies and the ability to thrive in a fast-paced environment.✅ You'll Be Successful In This Role If YouCare deeply about writing maintainable codeCommunicate clearly and thoughtfully in writingHave good product instincts and can balance quality, scope, and speedPrefer pragmatic, iterative decision-making over perfectionismAre comfortable learning through research and hands-on problem solvingKnow when to ask for help and when to push forward independentlyCare about crafting delightful user and developer experiencesAre excited about how AI is reshaping software development and the potential it unlocks⭐ Nice to Have (But Not Required)Experience developing apps for the Shopify platform, including familiarity with Shopify APIs.Hands-on experience with Amazon Web Services, Docker, Kafka, and/or GraphQL.Understanding of database optimization techniques, including indexing, various types of locks, and strategies for optimizing slow queries.Experience in mentoring and fostering the professional growth of junior colleagues.Deep experience crafting high-quality, accessible, and performant Front-End user experiences at scale.🤝 You'll Enjoy Working With Us If YouAre open to trying new things, being wrong, and learning from mistakesPrefer collaboration and shared success over individual heroicsWant to move fast, deliver real value, and own the progress of your workLook for opportunities to improve how work gets done — for yourself and others💰 Compensation & BenefitsBase Salary: $150,000 CAD - $160,000 CADIn addition, our generous total rewards package includes things like flexible vacation, a remote work allowance, and a monthly credit to use at any of the store 100,000+ stores that uses our software.Check out our Careers page to learn more.💛 Why Smile?Smile is a remote-first company built on trust, ownership, and continuous improvement. We believe great work happens when people feel supported, challenged, and empowered to do their best work.You can learn more about our culture, values, and benefits on our careers page.Our Commitment to Candidates:At Smile, we understand that finding a new role is challenging and that self-doubt or imposter syndrome can prevent you from applying to a role, dont let it! You have a ton to offer and we want you to feel encouraged to apply, even if you dont check all of the boxes. If you are passionate about eCommerce and helping merchants grow through loyalty and reward, connect with us.At Smile, we rely on a range of backgrounds, experiences, and ideas. We value diversity, and we’re proud to be an inclusive, equal opportunity workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Smile welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.AI Disclaimer: At Smile, we’re strong advocates for using AI to help speed up iteration, increase productivity, and save our human brainpower for the really challenging problems. While we’re happy for AI to help you generate or tailor your resume, we’d ask that you please refrain from using AI to answer any of the questions on this application form, or to answer questions during the interview process itself.
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