Membership Community Manager at Entreprenista

About UsEntreprenista is a media company and membership community dedicated to the advancement of women entreprenuers. Whether we’re partnering with technologies to help our community make the most of their commerce site, or producing hand-curated networking events guaranteed to lead to meaningful business connections, Entreprenista is the #1 resource to help women grow and scale their businesses. The Entreprenista League is our paid membership community where we help women connect, learn, and grow.Role DescriptionWe're seeking a dedicated Community Manager to join our dynamic, women-led team. The ideal candidate is a detail-oriented professional with strong communication skills (both written and verbal), excellent judgment, and a passion for fostering positive community engagement. You'll serve as the frontline guardian of our community culture, ensuring our members have a safe, supportive, and vibrant space to connect and grow.Reporting to the Director of Membership & Community, you will work alongside a team of Community Coordinators who handle post scheduling and event logistics. In this role, you will own the community engagement strategy, developing it, presenting it for Director approval, and overseeing its execution. The ideal candidate is proactive, community-minded, and thrives in building and maintaining healthy online spaces.ResponsibilitiesCommunity Moderation & EngagementReview and action flagged posts to ensure compliance with community guidelinesMove posts to appropriate community rooms/channels for optimal organization and member experienceActively comment on and engage with member posts to foster connection and conversationMonitor community discussions and identify any inappropriate content or guideline violationsFlag posts that violate community standards and escalate issues as neededDirect message members to provide personalized engagement, welcome new members, and build relationshipsDevelop and own the community engagement strategy (posts, comments, DMs), present to Director for approval, and partner with Community Coordinators on executionMember Support & CommunicationPlan and lead all virtual programming - an average of 10 events per monthMust be comfortable on camera and leading the discussionRespond to member questions and provide timely, helpful supportInform members who discuss working with fellow Entreprenistas about social media highlight opportunities and direct them to complete the appropriate formAnswer general inquiries about community features, events, and resourcesMaintain a welcoming and supportive tone in all member interactionsReporting & InsightsTrack and report community trends, engagement patterns, and member feedback to the Director of MembershipIdentify opportunities to enhance member experience based on observed behaviors and conversationsProvide regular updates on community health, including engagement levels and any concernsRequirements1-2+ years of experience in community management, social media moderation, or customer supportStrong understanding of online community dynamics and best practicesExcellent written communication skills with the ability to engage authentically and professionallySound judgment and ability to make quick decisions in accordance with community guidelinesHigh emotional intelligence and conflict resolution skillsDetail-oriented with strong organizational abilitiesSelf-motivated and able to work independently in a remote environmentFamiliarity with community platforms (Circle experience is a plus)Passion for supporting women entrepreneurs and fostering inclusive spacesWhy You Should Work With UsVirtual Office - Work from homeFlexible / negotiable hoursWomen-owned and led businessAccess to educational advancement through our virtual events with expertsExposure to incredible entrepreneurs and leadersEqual Opportunity Employer. We’re committed to diversity and maintaining a work environment that is free from harassment and discrimination. Applicants from all backgrounds are encouraged to apply, and will not be discriminated against on the basis of any protected status under federal, state, or local law.

Heads-up

Membership Community Manager

Emma

Requirements and responsibilities

Skills wanted:

Language(s) required:

About Entreprenista:

www.entreprenista.com/

Admin access needed

Payment confirmed

A member of the Torre team will contact you shortly