Customer Service and Administrative Virtual Assistant

Remote Contractor Solutions

Posted by

(9)

Emma

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Freelance

Recurrent

Compensation

USD500 - 800/month

Non-negotiable

Remote (anywhere)

Posted 6 months ago

A Customer Service & Admin VA will: * Manage inbound calls, texts, emails, and chats. * Qualify new leads. * Address questions, complaints, reschedules, and confirmations. * Update CRM records. * Schedule jobs. * Prepare calendars and job boards. * Organize documents. * Track follow-ups. * Provide light sales support by following up on warm leads, unclosed estimates, and expiring quotes. The role requires: * Fluent written and spoken English. * Fast response times. * Strong organization. * Comfort with scripts. * Calm communication under pressure. * Ability to learn tools such as CRM, Google Workspace, VOIP systems, and messaging platforms. Experience in home services, appointment setting, basic spreadsheets, or Spanish is a plus.

Proficient

Administrative assistance

Candidate relationship management (CRM)

Customer service

Beginner

Google Workspace

No experience, but interested

Appointment management

Business administration

Contractor service administration

Home services

Discover your cultural fit with the team

Jobs posted: 7

Candidate review speed: ~10 hours

Signalers: 355

User since: Dec 2025

email and video call verified

Feedback summarized by AI: Applicants who didn't reach the late stages reported a smooth application process and generally positive experiences. However, some expressed disappointment regarding the English-only requirement, which limited opportunities for Spanish-speaking candidates.

About Remote Contractor Solutions:

We help contractors automate their businesses, streamline client communication, and manage tasks efficiently with software that includes integrated virtual assistant support.

mission:

Empower contractors to automate operations, streamline client communication, and grow their business efficiently.

Reputation:

(9)

Jobs posted: 7

Candidate review speed: ~10 hours

Signalers: 360

Domain created: Nov 2022

remotecontractor.org

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Customer Service and Administrative Virtual Assistant

Emma

Responsibilities

Skills wanted:

Language(s) required:

Sofia Infante Martin