HOA Assistant Manager / Assistant Community Association Manager / HOA Admin / Customer Support Specialist at Advanced Staffing Partners | Torre
HOA Assistant Manager / Assistant Community Association Manager / HOA Admin / Customer Support Specialist

HOA Assistant Manager / Assistant Community Association Manager / HOA Admin / Customer Support Specialist

Full-time

Legal agreement: Employment

Provide your expected compensation while applying
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Remote (anywhere)
Shared by
Juan Fernando Domínguez
7 months ago

Responsibilities


Manage day-to-day HOA operations, respond to homeowner inquiries via email and phone while maintaining high-level customer service. Coordinate with board members, vendors, and internal teams to ensure smooth community operations. Maintain and update homeowner records, track service requests, and monitor compliance with association rules and policies.Support financial processes such as assisting with dues inquiries, reviewing statements, and coordinating billing concerns. Prepare reports, assist in reconciliation tasks, and help ensure timely resolution of account or community-related issues. Contribute to process improvements and support administrative workflows to enhance operational efficiency.Provide onboarding support and assist in training new team members, while collaborating with global or cross-functional teams.